Palmer Mills Email & Phone Number

New Orleans, Louisiana, United States

Lead organizational planning, strategic communications, human-centered research, data analysis and visualization, design thinking, and facilitation engagements at Louisiana-based strategy consulting firm serving public sector and purpose-driven organizations. Worked with more than 70 clients during tenure at Trepwise.Highlights include:• Led the development of the Whole Health Louisiana statewide plan for addressing childhood adversity and trauma. In the year prior, conducted an expansive, year-long discovery process, including robust data analysis and visualization.• Led the research and supported the development of a human-centered design effort to address the growing mental health crisis on Tulane University’s campus, resulting in the multi-million dollar Wave of Support pilot to embed interventions across all dimensions of the campus. Currently lead the multi-year pilot evaluation process, including identifying, measuring, and analyzing pilot indicators and outcomes.• Provided research, planning, and execution support for the public/private Food Security Task Force to coordinate emergency feeding efforts at the onset of the pandemic • Collaborated with dozens of youth-focused organizations and community members to develop and implement the 10-year New Orleans Youth Master Plan. Co-designed plan development process, co-facilitated planning sessions, and continue to provide consulting support to address emerging challenges in the ecosystem.• Reimagined, expanded, and currently co-manage the firm’s $100,000 corporate social responsibility program, Trepwork for Good, which includes charitable giving, firm-wide volunteer days, pro bono consulting services, and community workshops.

Greater New Orleans Area

Greater New Orleans Area

At Covenant House, I managed people, systems, and processes that increased organizational capacity in fundraising, communications, volunteer engagement, and youth-facing programs. As the head of our Volunteer Department, I significantly expanded our volunteer program, creating additional positions and doubling our active volunteer base. In addition to overhauling the existing tracking, recruitment, and training systems, I successfully developed and piloted Wellness Programming for residents of Covenant House. As a result, we hired a full-time Wellness Events Coordinator, under my direction.As the primary content creator for our communications outlets, I pivoted our communications strategy to focus on community education, and increased our Instagram followers by 53%, Facebook followers by 36%, and LinkedIn followers by 107% in one year. Content I created has been utilized by organizations locally, and at an international level by Vice Media and Covenant House International. Additionally, I developed the majority of the copy and visual content for the complete website overhaul in Fall 2017.In the Development Department, my work included planning and coordinating fundraising events (collectively netting over $550,000 annually), developing fundraising appeals, overseeing quarterly mailings, managing donation processing and acknowledgment, and corresponding with major donors and corporations. During my time, I transformed our existing databases and tracking systems to allow greater efficiency of use and greater access to relevant information.

New Orleans, La

Provided support to residents of Eden House, a non-profit organization dedicated to combating human trafficking by providing long-term housing and comprehensive services to survivors of commercial, sexual exploitation. In addition to regularly supporting Eden House residents, I assisted in the overhaul of the website, supported the development of the organization's new social enterprise, and designed marketing and fundraising materials.

Greater New Orleans Area

Processed and evaluated hundreds of requests for aid sent in regarding discrimination and prison conditions for the Louisiana branch of the American Civil Liberties Union (ACLU)

Bachelor’S Degree, Triple Major: Political Science And Government, Sociology, English, 3.89

Activities and Societies: Phi Beta Kappa, Magna cum laude, Chi Omega, Women and Youth Supporting Each other (WYSE), Newcomb Dance

Sociology

Activities and Societies: Founding Member: Refugee Action Committee

High School, Dance