Palmer Shepherd Email & Phone Number

Washington, District Of Columbia, United States

Vice President of Operations and Governance drives internal connectivity, growth and future planning across departments. Oversees areas including Technology, Facilities, Processes, Internal Communications, Human Resources, Legal, and Governance. Manages operational requirements of GFC, ensuring administrative and operational needs are addressed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and… Show more Vice President of Operations and Governance drives internal connectivity, growth and future planning across departments. Oversees areas including Technology, Facilities, Processes, Internal Communications, Human Resources, Legal, and Governance. Manages operational requirements of GFC, ensuring administrative and operational needs are addressed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization. Drives the technology plan and ensures security, facilitating platform and hardware upgrades and technological transitions. Acts as board liaison to address the needs of the Global Board of Directors and the UK Trust Board of Trustees. Works with the Directors, Trustees and organization leadership to develop, implement and maintain governance, risk and compliance policies, processes and procedures. Designs, implements, and manages organizational systems including recruitment, human resources systems, donor gift processing; donor database operation; on-boarding and systems support for staff; technology and audio-visual systems and donor prospecting systems. Ensures that the physical office environments are functional and productive and that remote systems provide opportunities for productive work performance. Show less

Washington, District Of Columbia, United States

Senior Director of Operations and Governance drives internal growth and connectivity across department areas and when directed will act as delegate and deputy. Oversees areas including Technology, Facilities, Processes, Internal Communications, Human Resources, Legal, and Governance. Manages operational requirements of GFC, ensuring all administrative needs and projects are completed, communicating with vendors and third-party resources for effective implementation. Provides leadership for… Show more Senior Director of Operations and Governance drives internal growth and connectivity across department areas and when directed will act as delegate and deputy. Oversees areas including Technology, Facilities, Processes, Internal Communications, Human Resources, Legal, and Governance. Manages operational requirements of GFC, ensuring all administrative needs and projects are completed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization. Contributes to the marketing and communications needs of GFC, providing strategic insight to annual communications strategy that shares the mission and vision of the organization and the community based partners; expand marketing to diverse channels with authentic campaigns and accessible content. Enhance list building, retail fundraising and lead generation with online content that engages audience segments and leads to measurable action. Acts as board liaison to address the needs of the Board of Directors. Works with the Directors, Trustees and organization leadership to develop, implement and maintain governance, risk and compliance policies, processes and procedures. Designs, implements, and manages organizational systems including donor gift processing; donor database operation; on-boarding and systems support for staff; technology and audio visual systems; financial reconciliation; and donor prospecting systems. Show less

Washington D.C. Metro Area

Manages operational requirements of GFC, ensuring all administrative needs and projects are completed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization. Manages the marketing and communications needs of GFC, providing strategic… Show more Manages operational requirements of GFC, ensuring all administrative needs and projects are completed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization. Manages the marketing and communications needs of GFC, providing strategic, hands-on leadership and implements the annual communications strategy that shares the mission and vision of the organization and the community based partners; expand marketing to diverse channels with authentic campaigns and accessible content. Enhance list building, retail fundraising and lead generation with online content that engages audience segments and leads to measurable action. Manage the development, deployment, and maintenance of GFC’s full communications network including direct email, social media, blogs, thought leadership pieces, newsletters, websites, press releases and print collateral. Establish communications vehicles to create momentum and awareness; manage crisis communications. Acts as board liaison to address the needs of the Board of Directors. Designs, implements, and manages all of the systems of the Development Department including -- donor gift processing; donor database operation; revenue projections; on-boarding and systems support for staff; employee trainings; team retreat planning and implementation; financial reconciliation; and donor prospecting systems. Show less

Washington D.C. Metro Area

Manages operational requirements of GFC, ensuring all administrative needs and projects are completed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization in an effort to understand, document and identify solutions for… Show more Manages operational requirements of GFC, ensuring all administrative needs and projects are completed, communicating with vendors and third-party resources for effective implementation. Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization in an effort to understand, document and identify solutions for deficiencies/bottlenecks in the current processes and systems. Acts as board liaison to address the needs of the Board of Directors. Designs, implements, and manages all of the systems of the US Development Department including -- donor gift processing; donor database operation; revenue projections; on-boarding and systems support for staff; employee trainings; team retreat planning and implementation; financial reconciliation; and donor prospecting systems. Show less

Washington D.C. Metro Area

Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization in an effort to understand, document and identify solutions for deficiencies/bottlenecks in the current processes and systems. Acts as board liaison to address the needs of the Board of Directors. Designs, implements, and manages all of the systems of the US… Show more Provides leadership for GFC’s internal systems, operations and workflow to improve efficiency within processes and business structures. Identifies opportunities to improve various business and system processes across the organization in an effort to understand, document and identify solutions for deficiencies/bottlenecks in the current processes and systems. Acts as board liaison to address the needs of the Board of Directors. Designs, implements, and manages all of the systems of the US Development Department including -- donor gift processing; donor database operation; revenue projections; on-boarding and systems support for staff; employee trainings; team retreat planning and implementation; financial reconciliation; and donor prospecting systems. Show less

Washington D.C. Metro Area

Provides leadership for the development department’s internal operations and workflow. Designs, implements, and manages all of the systems of the department including -- events management; donor database (Raiser's Edge) operation; donor gift processing; online gift and communications systems (Luminate/Convio); revenue projections & analysis; on-boarding and systems support for staff; intern management; fundraiser training; team retreat planning and implementation; department expense tracking… Show more Provides leadership for the development department’s internal operations and workflow. Designs, implements, and manages all of the systems of the department including -- events management; donor database (Raiser's Edge) operation; donor gift processing; online gift and communications systems (Luminate/Convio); revenue projections & analysis; on-boarding and systems support for staff; intern management; fundraiser training; team retreat planning and implementation; department expense tracking and financial reconciliation; donor prospecting systems; and all other administrative aspects of the department. Works with Marketing & Communications on strategy and implementation of annual giving, direct mail and online fundraising plans. Show less

Washington D.C. Metro Area

Provide reports, analytics and projections based on historical data; manage and update database (Raiser's Edge), overseeing policies, procedures and quality control; reconcile income and revenue with the finance department; oversee online communications and fundraising efforts, email production, list segmenting, and creation of donation and landing pages; process donations and manage transfer of data between online systems (Convio Luminate /NetCommunity) and the database of record (Raiser’s… Show more Provide reports, analytics and projections based on historical data; manage and update database (Raiser's Edge), overseeing policies, procedures and quality control; reconcile income and revenue with the finance department; oversee online communications and fundraising efforts, email production, list segmenting, and creation of donation and landing pages; process donations and manage transfer of data between online systems (Convio Luminate /NetCommunity) and the database of record (Raiser’s Edge); research current donors and prospects and provide guidance on solicitation strategy; provide biographical profiles and research reports using multiple online research tools; manage online system conversion from NetCommunity to Convio Luminate. Show less

Washington D.C. Metro Area

Promoted from the position of Database Coordinator in January, 2010.Manage the direct response program, including direct mail, telemarketing and online fundraising; oversee online messaging and fundraising efforts with yearly increases to online funds raised; manage online communications, set up emails, list segments, and onsite website updates; manage the Raiser’s Edge-Convio Connector synching information between online and offline systems; manage and update database (Raiser's Edge)… Show more Promoted from the position of Database Coordinator in January, 2010.Manage the direct response program, including direct mail, telemarketing and online fundraising; oversee online messaging and fundraising efforts with yearly increases to online funds raised; manage online communications, set up emails, list segments, and onsite website updates; manage the Raiser’s Edge-Convio Connector synching information between online and offline systems; manage and update database (Raiser's Edge), overseeing policies, procedures and quality control; manage online system conversion from NetSolutions to Convio Luminate; implement the use of the social media management tool Hootsuite, coordinate new media and mobile solicitations with other fundraising efforts; manage the relationship with the caging vendor, web vendor and telemarketing vendor; supervise temporary workers and provide guidance to junior staff members. Show less

Dallas/Fort Worth Area

Process and acknowledge donations, oversee membership card production and records management; manage and update database (Raiser's Edge), creating policies and procedures for staff; oversee the upgrade of Raiser’s Edge system from 6.0 to 7.0; assist in server upgrades (Windows, NT); assist with set-up of email and news updates, create email segments, track response rates; onsite management of website, work with website designers for technical updates to the site.

Ma, International Relations

Activities and Societies: Based on a different European or Asian campus for every term. Locations included Vienna, London, Geneva, Leiden.

Mm, Music