Pam Chambers Email & Phone Number

Achievements• Successfully implemented 3 software conversions• Aided in transitioning restructure of company reducing payroll by over $800,000• Implemented new cost saving procedures to reduce overtime, resulting in a savings of $250,000 yearlyResponsibilities• Provide leadership to AR staff of 28 positions in collections and cash application by establishing work assignments and scheduling to cover all departmental activities• Handle all hiring, discipline, and terminations of employees including interdepartmental conflict resolution• Assist with the bad debt reserve calculations and provisions per division• Assisted finance with the creation and review of intercompany transactions processed through multi-system POS locations• Analyze, file, and follow through with all proof of claim submissions for bankruptcy cases• Research, reconcile, and approve settlement agreements from severely past due customers • Introduced, trained, and initiated necessary changes for internal and external customers on a web-based software program that assisted in transparency of account records and allowed for on-line payment options• Ensure an 80% collection rate for 270 nationwide stores• Head the customer support process within AR to address and resolve billing and invoice inquiries• Oversee the processing and application of daily payments• Work with departmental managers to ensure accurate accounting records, internal and external audit requests, and accurate monthly reporting• Investigate and implement ideas for quality improvement, increased productivity and cost reduction