Pam Collier Email and Phone Number

Manage numerous projects with an accumulative budget of over $8 Million. Manage projects and serve as liaison between staff and multiple internal groups to ensure of contract compliance, quality and adherence to deadlines. Define project deliverables and monitor status of tasks. Draft action plans and lead meetings with department executives to review project status and proposed changes. Develop productive relationships with key account holders. Submit monthly reports to senior management. Review and renegotiate key contracts. Develop budgets and approve expenses. Evaluate and address contract needs and concerns. Develop workable solutions for recurring problems for staff and customers. Evaluate operational records and make scheduling adjustments to maximize efficiency. Negotiate and review business contracts and financial models with profitability and financial success in mind. Work closely with company executives to identify new business opportunities and routinely participate in the proposal/bidding process. Calculate, prepare, and issue bills, invoices and account statements. Monitor ongoing expenses relative to budget projections. Cultivate strong working relations with other industry executives. Represent the company at industry meetings.

Responsible for the developing, planning, delivering and overseeing of all activities related to operations and production, onsite and offsite for digital imaging and document management. Managed the implementation and processing of data entry and document scanning of Federal and State projects, pre-production and production. Managed team performance to departmental targets including productivity, quality and total customer satisfaction goals. Compiled statistical information for special reports. Led regular stand-up meetings, events and continuous improvement projects with measurable goals. Defined work performance standards and reviewed the performance outcomes to set future targets. Established and adjusted work procedures to meet production schedules. Enforced a culture of lean performance and continuous improvement while providing operational leadership. Monitored team progress and enforced deadlines. Served as the single point of contact for project scheduling and changes.