Pam Jansen Email & Phone Number

Calgary, AB, CA

Edmonton, Alberta, Canada

• Provided administrative support, managing vendor relationships and integrating systems effectively
• Led the successful rollout of the VendorCafe CRM system, streamlining workflows.
• Functioned as a liaison between the organization, its extensive vendor network, and site managers.
• Managed purchase and change orders, ensuring adherence with budgetary constraints
• Elevated client engagement and cultivated vendor relationships through proactive and responsive communication.

Alberta, Canada

• Revolutionized member benefits and recruitment processes, designing strategies that significantly enhanced member satisfaction and retention, underscoring my strategic thinking and innovative problem-solving.
• Excelled in moderating and managing dynamic online member communities, facilitating seamless website navigation and prompt inquiry resolution, fostering a strong sense of community and collaboration.
• Maintained the highest standards of accuracy and compliance in membership record management, reinforcing the association's reputation for operational excellence and reliability.
• Spearheaded engaging speaking engagements and volunteer opportunities, driving community participation and reinforcing the association's commitment to community involvement and service.
• Collaborated closely with the Accounting Manager to reconcile accounts accurately, ensuring the association's financial integrity through diligent management of transactions.
• Led a transformative training program on database systems for staff, significantly enhancing the organization’s efficiency in information management and reporting, demonstrating my leadership in professional development.

Beaver County, AB

• Orchestrated daily administrative operations across multiple divisions, significantly improving efficiency and team collaboration through effective process management.
• Adeptly managed service requests and dispatching, enhancing the county's responsiveness to public needs with timely and effective solutions, showcasing my problem-solving and organizational skills.
• Played a crucial role in coordinating construction and service contracts, ensuring compliance and successful project completion through detailed planning and stakeholder engagement.
• Maintained meticulous records, including documentation, agendas, and minutes, facilitating easy access to critical information and supporting efficient decision-making processes.
• Demonstrated exceptional skills in administering RFPs, tenders, construction agreements, and purchase orders achieving favorable outcomes through effective negotiation and relationship-building.
• Managed application processes for county services, including scheduling and payment processing, displaying a high level of accuracy and financial prudence.

Edmonton, Canada Area

• Excellently managed daily frontline customer service operations alongside full-cycle accounts payable/receivable functions, showcasing my ability to balance customer needs with meticulous financial oversight.
• Demonstrated exceptional organizational skills, ensuring efficient follow-up actions, and maintaining high customer service standards. My interpersonal abilities facilitated effective communication with department.
• Engaged in direct negotiations with vendors on pricing, approved payments, and administered invoicing and agreements. This role highlighted my negotiation skills and my proficiency in managing financial transactions.
• Applied project management principles to streamline accounts payable processes, improving efficiency and accuracy. My problem-solving skills were crucial in addressing and resolving discrepancies and ensuring the.
• Managed data entry and maintained meticulous expense reports, demonstrating keen attention to detail. My efforts optimized financial data management, supporting accurate and timely financial reporting.
• Worked closely with the finance team and other departments, fostering a collaborative environment. My effective communication skills ensured clarity and consistency in financial processes and policies across the.