Assisted and oversaw planning and implementing project activities required for the collection and analysis of data related to departmental business needs, including the development of data collection systems. • Assisted with data analysis and process improvement activities related to day to day operations; outlined problems as well as reviewed opportunities and solutions for the business• Collaborated with third party software vendors (banks, insurance, benefits & compensation, etc.,), implementing design system integrations to and from PeopleSoft platform to ADP, Kronos to PeopleSoft platform; tested for functionality• Navigated and/or managed different complex multi-state regulatory compliance and business requirements unique to each state• Identified issues with systems for process improvement; coordinated with system users and determined optimal solutions for new and existing systems to improve efficiencies• Developed and produced basic queries and other data collection spreadsheets to support assigned projects for business areas; organized them in a format for ease of review and use

Managed the day-to-day activities, supervised three employees, and processed Bi-Weekly Payroll for 13,000 employees under assigned functions for payroll processing for Baptist Hospital, Middle Tennessee, St. Thomas, Baptist Health Care Group that were acquired, over time, to meet or exceed Service Level Agreements.• Ensured all payroll processing activities were completed in accordance with published schedule to ensure associates received pay on-time and the organization accounts could be closed for financial reporting• Resolved escalated or complex associate issues that required managerial intervention or involved other process areas• Developed, implemented, and ensured compliance with policies and procedures necessary to support operations• Developed and trained cross-functional teams to provide exceptional customer service to associates of the organization• Secured delivery of business results by meeting or exceeding all contractual service level agreements as well as managing payroll, time, and attendance costsPAMELA LANGLEY PAGE 2• Utilized reporting tools (Kronos/API) to gain operational insight in order to identify and manage problems and propose resolutions• Gathered feedback from individuals, payroll, time, attendance members, local Human Resources, and third-party providers on payroll preparation and time reporting, policy, procedures, and metrics

Calculated time manually, processed weekly/biweekly payroll for 3,000 employees, and executed Quarterly Tax Return filings.

Kronos time and attendance montoring, Payroll, HR and Compensation functions.