Pam Mayfield Email & Phone Number

Mom to 3 childrenLeadership positions held during time spent at home (2012-Present)2014-Present, Bridgeland Barracudas Swim Team Board of DirectorsSummer swim league team with 250+ swimmers and a coaching staff of five.President (Currant), Director of Marketing (2014-2017)• Oversee all team operations, hire coaching staff, manage scholarship program• Manage team fundraising events from planning to execution• Develop sponsor advertising program• Solicit business sponsors and manage relationships• Manage team advertising to include yearly theme, apparel, etc.2013-Present, Good Shepherd UMC Vacation Bible School Leadership TeamVacation bible school servicing over 1000 children in the Cypress, TX community annually.Nutrition Coordinator (2016-Present), Classroom Lead (2013-2015)• Plan and purchase snacks for 1000+ kids that coordinate with the bible point for each day• Train volunteers for each of 9 classrooms to include creating supplemental materials to assist with delivering the teaching point of the day and assembling the coordinating snack• Supported classrooms with absent leads by taking on the role of the teacher for that day2013-Present, USAFit Cypress Marathon & Half Marathon Training ProgramCoach - Half Marathon Training (2014-Present)• Lead weekly organized runs while educating members about hydration, nutrition, safety, attire, etc. for long distance running• Create and distribute weekly communications to members

IBM | St. Louis, MO | 2005-2012Managing Consultant – recipient of IBM’s Service Excellence Award for outstanding performance and customer service2007-2012, Confidential US Government Intelligence AgencyProject Management, Business Process Re-engineering, and Strategic Planning support to large government agency working to transform from a product focused environment to a data services and management business model to meet the needs of an evolving customer base• Managed agency governance board addressing concerns on requirements and production• Modeled how the agency handled requirements providing much needed end-to-end visibility of the process and revealing opportunities for improvements• Coordinated execution of the agency’s strategic implementation plan recommendations which included managing 11 government teams working to complete over 300 action items• Presented status and results to various levels of the agency’s senior management• Developed data strategy to include standards, processes, systems, and resources for producing and managing data2005-2007, Confidential US Government Intelligence AgencyBPR support to a large government intelligence agency working to combine four of their domain legacy environments• Interviewed key government subject matter experts to document their as-is and to-be business processes using IBM’s Websphere business modeling tool• Collaborated with multiple government contractors to ensure fluid information exchange• Developed numerous presentations used to communicate strategies and results to senior management

Deloitte Consulting | Reston, VA | 2000-2005 Consultant2004-2005, Department of DefenseCongressional Reporting for the office of the Special Inspector General for Iraq Reconstruction• Led effort to collect, analyze, and report lessons learned for the Department of Defense2003-2004, Confidential US Government-Intelligence AgencyBPR and Change Management effort at a large government agency using Rational Unified Process (RUP) methodology and Information Technology Infrastructure Library (ITIL) best practices• Supported Gap Analysis effort between as-is and to-be change management processes• Interviewed key stakeholders and documented processes• Developed policies, procedures and practices document2002-2003, Confidential US Government-Intelligence AgencyBPR support to large government agency in preparation for ERP implementation• Conducted workshops with middle managers to document current and future acquisition business processes• Supported the development of a testing strategy plan for ERP system implementation2000-2002, Telecommunications CompanyTechnology integration support for a large-scale implementation of a self-service, web enabled system designed to automate customer care activities• Supported the development of business requirements for multiple system releases• Led training for system end-users (enterprise customers, care representatives, and executives)• Developed and executed test scenarios for system integration testing• Tracked and reported integration testing status