It Project & Account Manager
CurrentCurrently assigned to DP&L in their Project Management Office as a project manager over several different IT projects. In addition, assigned as Account Manger.- Completed an upgrade to DP&L's Hand Held Meter Reading System (Itron's Field Collection System).- Completed a process improvement assessment of the purchasing coordinator position.- Completed an upgrade to a pulse data reading system (Itron's MV90 system).- Completed project that built functionality to a customer system to bill and process Government Aggregations.- Completed project to enhance DP&L's Customer Service System for a low income program.- Completed project to allow for capacity and transmission data be exchanged between suppliers and utilities.- Completed project to implement Bill Ready billing capabilities for customer choice.- Completed a Mobile Web Application for Dispatching and Completing Service Orders by Field Techs