Pam Butkowski Email & Phone Number

Saint Paul, MN, US

Chicago, Illinois, US

• Global practice lead for Delivery Management - including Program/Project Management and Delivery Operations
• Accountable for the successful delivery of the entirety of Hero’s client work (totaling ~$100M+ annually) led by the Project Management team, including personally acting as the Executive Sponsor for key strategic.
• Responsible for setting the strategic direction and standards for the Delivery Management practice and serves as a member of the Hero Executive Leadership Team to drive cross-practice collaboration and ensure cohesive.
• Partners closely with the growth team to expand Hero's offerings/growth strategies and personally owns key pitches to drive them to close
• Leads Delivery Operations at Hero, overseeing cross-functional tools, delivery processes, reporting, utilization management, M&A integration plans, and more
• Key stakeholder in building Hero’s global expansion strategy and plan

Chicago, Illinois, US

Vancouver, British Columbia, CA

The Digital Project Manager is a supportive community that champions responsible delivery leadership in a digital world. As a DPM Expert, I coach, teach, and advise digital professionals at all levels to help them find the balance and build rewarding careers. I do this by sharing my knowledge and providing thought leadership through workshops, articles.

Bellevue, Washington, US

• Created the foundation for and built a team of Delivery Leadership consultants focused largely on agile & product management consulting.
• Created, packaged, and brought to market multiple practice offerings ranging from agile delivery to technical program management to instilling a product mindset within organizations.
• Oversaw all work within the Delivery Leadership portfolio and partnered with senior level clients to consult on strategic delivery methods and ensure successful delivery of all work.
• Responsible for building and maintaining the sales pipeline for delivery consulting and owned the forecast, margins, and revenue targets for the portfolio.

New York, NY, US

• Delivery Consulting:
• Created and rolled out a consistent delivery process/methodology for executing enterprise-level digital engagements across the US (branded as “Restricted Agile”)
• Served as a delivery coach to train both internal and client teams on agile/enterprise deliveryPMO Leadership:
• Led & managed a team of digital project & program managers of various seniority levels
• Oversaw all in-flight projects in the Minneapolis office, totalling $11M+ in revenue annually and encompassing cross-functional teams of developers, UX/visual designers, business analysts, QA engineers, and more
• Created a program management structure to ensure appropriate leadership, strategy and oversight is available on key accounts

Edina, Minnesota, US

• Drove digital delivery strategy, from pre-sale through execution and launch, for key international accounts, totaling approx. $15-20M in revenue annually
• Oversaw all in-flight work on a portfolio of key accounts, including strategy, experience design, software development, quality assurance and project management, and serves as senior escalation point for both internal.
• Built and maintains strong relationships with senior client decision makers and serves as a trusted advisor regarding digital solutions
• Partnered with Client Partner (sales) team to form account growth strategies/plans and manage P&L for each account
• Directed cross-functional teams of 75+ project managers, business analysts, software engineers, UX designers and quality assurance engineers; responsible for hiring, performance management and professional growth of.
• Responsible for forecasting account revenue, resource planning and hiring needs through proactive planning and account management

Edina, Minnesota, US

• Oversaw the project portfolios of 5+ project managers (totaling $5M+ in revenue annually) to ensure project success and customer satisfaction on all projects
• Served as escalation point for internal and client stakeholders within project managers’ accounts and trusted to solve complex delivery obstacles quickly
• Managed a personal portfolio of The Nerdery’s larger accounts, serving as both Project and Account Manager
• Frequently called upon to support pre-sale efforts for both new and existing clients by doing requirements gathering, providing delivery strategy and creating project plans prior to sale completion
• Supported PMO direction and strategy, serving as interim PMO Operations Manager working alongside Director of Project Management
• Responsible for facilitation of the interviewing and hiring process for project management candidates; assisted in the creation of a new process for vetting potential new hires

Edina, Minnesota, US

• Performed all responsibilities outlined in Project Manager below, as well as:
• Increased portfolio size to $1M+ in revenue annually
• Supported PMO leadership through mentorship and training of peers within the department

Edina, Minnesota, US

• Managed numerous digital development projects simultaneously (totaling $500K+ in revenue annually) by creating and enforcing timelines, handling budgets and managing developers’ tasks/time
• Led multiple teams of developers, designers and quality assurance engineers to ensure projects are completed on schedule, within budget and satisfy all client expectations
• Cultivated and maintained strong client relationships through continuous communication and transparency

Norfolk, Virginia, US

• As Public Relations Specialist:
• Responsible for all public relations activities for Window World, Inc., including writing and pitching news releases/media alerts on local and national levels, event planning and media relations
• Composed company-wide internal communications messages for Window World, Inc. pertaining to advertising, marketing and public relations initiatives
• Maintained client relationships and manage client expectations on a daily basisAs Media Assistant:
• Assisted with managing multi-platform media campaigns for 30+ markets nationwide in the television, radio, print, direct mail and outdoor arenas
• Researched and coordinate with media buyers to place media buys nationwide

• Set project timelines and ensured each deadline was met accurately
• Tracked all jobs as they moved through the agency and confirmed each project met client expectations, brand standards and budgets
• Responsible for proofing all materials and sending final creative, including print, out-of-home, broadcast and interactive pieces, to publications and vendors

• Determined clients’ advertising and marketing needs and assisted in the development of plans to implement them
• Acted as a project manager and saw that all tasks moving through the agency were completed on time and within clients’ budgets
• Responsible for the media/public relations for all clients, including writing and pitching news releases in multiple markets
• Handled the planning and implementation of all client events, including numerous grand openings
• Developed and executed public relations plans and campaigns for all agency clients

St. Cloud, MN, US

St. Cloud, MN, US

London, England, GB

Bs In Mass Communications: Advertising & Public Relations, Marketing Minor

Education record