Pam Carlson Email and Phone Number
plano, texas, united states
Pam Carlson's Location
Greater Seattle Area, United States
Pam Carlson's Contact Details
Pam Carlson work email
- Valid
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Pam Carlson personal email
n/a
Pam Carlson phone numbers
About Pam Carlson
Data Wonk & People PersonI enjoy both working with data and working with people. As a biologist who adventured into Information Technology, I found a niche gathering health and civic data online. A teacher at heart, I have found success both in customer success and in data analysis. I also enjoy working in collaborative environments.I have over 10 years of experience analyzing data for water quality projects and biology experiments using Access and Excel. Once the data are analyzed, I am skilled at communicating technical data in written reports and in group presentations. As a full circle career experience, I recently applied industrial safety principles to dataset ingestion efforts, reducing errors and improving workflow.
Pam Carlson's Current Company Details
Tyler Technologies
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Software Support Specialist at Socrata
plano, texas, united states
- Website:
- tylertech.com
- Employees:
- 4647
Pam Carlson Work Experience Details
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Software Support SpecialistTyler Technologies Feb 2020 - PresentSeattle, Washington, United StatesHaving joined the software support team for Tyler's Data and Insights division, I am helping customers solve all sort sorts of technical problems while I learn more about Socrata's wide array of features.
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Data Analyst / CuratorLivestories Jan 2018 - Dec 2019Seattle, WaAs ingestion of public data sets increased at LiveStories, I served as the bridge between the customer success team and the engineering team, describing the way those data sets should be ingested to fit into our data model. This included writing consistent dataset and indicator metadata. Working with both on-site and remote engineers, I became quite proficient at collaborating remotely using GitHub.I developed processes for reviewing ingested datasets for errors and for improving the workflow efficiency. As the team grew, I trained two new curators and changed our work flow to take advantage of the extra eyes and diverse skills each individual brought to the team.Skills: Managed a small team that analyzed public datasets and fit them into our data modelWrote consistent metadata for datasetsReviewed ingested datasets, implemented quality controlImplemented processes to improve workflow efficiencyBecame familiar with federal and state public datasetsCollaborated with remote engineers using GitHub and Zoom -
Customer Success ManagerLivestories Feb 2016 - Dec 2017Seattle, WaIn a very small company, one wears many hats. The customer success role needed to be filled, so I rose to the challenge. I called on my teaching skills to train customers on our product. I used my data skills to format their datasets and upload them in to the program. I developed new skills in troubleshooting customer problems, characterizing software bugs, and representing customer needs to the engineering team.As the numbers of customers grew, I reached out to customers quarterly to determine their upcoming use cases for our product. My happiest achievement was creating multimedia online training manuals using video, photos, text, and screenshots.Skills Developed:Software trainingCreating multimedia online user manualsCreating online training videosManaging customers in SalesforceProviding software technical support and reporting software bugsIdentifying upcoming customer needs
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Business Analyst & Data WranglerLivestories Sep 2015 - Feb 2016Greater Seattle AreaHaving a blast on the LiveStories team. We are building a company that provides data visualization tools for non-data people, at a cost they can afford. I am helping to build public health data libraries on our servers, which will be searchable by our customers. I work magic with Excel files, validate data, test the software, and contribute to product improvement. In a company with only 10 people, my role is ever-changing and increasing.Agile and scrum organizationSoftware testing
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Adjunct ProfessorPierce College District Aug 2015 - Jun 2017Puyallup, WaI am grateful to give back to my college by teaching an evening course in Spreadsheet Applications. The subtitle for the course could be "Everything you ever wanted to know about Excel but were too confused to ask". I enjoy making methods of handling data accessible and enjoyable to the average person. Data is empowering, and it's a shame that many people are afraid of it! I also touch on free data handling tools, like Google Sheets and Google Forms. In quarters where the spreadsheet class is not offered, I teach an introduction to productivity software: Microsoft Office applications. -
Data Visualization InternState Of Washington Jun 2015 - Sep 2015Greater Seattle AreaAs part of the Washington State's Open Data Initiative, this opportunity involves working with staff from the Department of Revenue and from LiveStories, a start-up web-based data visualization service with the mission of bringing data analysis benefits to non-data people. I created website, user interface mock-ups, and proposed data displays. Once these proposals were modified and accepted, I used LiveStories to visualize the data interactively. The website generated will be used by the Department of Revenue to make data available to the public and to the legislature. I presented the results at the WTIA (Washington Technology Industry Association) conference on Seattle on September 15, 2015. -
Health Information Technology/ Database InternSos Health Services Jun 2015 - Jul 2015Walla Walla, WaResearched and presented possibilities for inexpensive online databases to track donor activity. These programs are also known as CRM's (Customer Resource Management software). My activities included eliciting project requirements, identifying use cases, creating a decision matrix for top 5 possibilities, and presenting all in a project requirements document.The database chosen by the SOS board of directors was Little Green Light. I then created a brief user training document for the program current and future staff.I also facilitated the automatic sending of medical test results from contract laboratories to patient records in Practice Fusion. I co-presented a talk on the use of interns in free health clinics at the WHAA (Washington Healthcare Access Alliance) in Olympia on September 17, 2015.
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Database Design And Management / Health Informatics And Integrated Technology StudentPierce College District 2013 - 2015Puyallup, WaI originally chose the Health Informatics degree because it meshed well with my biology background, but I added the goal of the Database Design degree because I discovered I wanted an even more rigorous exposure to database skills. I really enjoy the logical puzzles that database design presents. And T-SQL coding... what's not to love?Relevant coursework includes:T-SQL - Queries, user defined functions, flow control and stored proceduresVisual Basic & C# / Microsoft Visual StudioDatabase AdministrationDatabase DesignBusiness & Systems AnalysisAdvanced ExcelMicrosoft Access, Word, and PowerPointMicrosoft Business Intelligence Stack: SSIS, SSAS, SSRSData Communication and NetworksMicrosoft Server 2012A+ Hardware and SoftwareElectronic Medical RecordsStatistics (at Oberlin and used for years at Weyerhaeuser)Coming up in Fall of 2015:HTML 5/CSS & JQuery ProgrammingASP.net. Programming
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Shiba Rescue RepresentativeSeattle Purebred Dog Rescue 1995 - 2015
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Shiba Rescue RepresentativeSeattle Purebred Dog Rescue 1995 - 2015
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Shiba Rescue RepresentativeSeattle Purebred Dog Rescue 1995 - 2015
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Research TechnicianWeyerhaeuser Company Apr 2002 - Oct 2013Federal Way, WaPropagation of High Value Trees: • Designed large experiments to improve germination of seedlings; organized team mates for effective outcomes.• Analyzed experimental data and reported results to the department scientists and managers.• Designed presentations on safety topics using PowerPoint and presented them to department staff.• Tracked 2000+ cultures across multiple experiments using EXCEL, analyzed data and reported results to scientists and in technical papers.• Used Lean principles to propose a standard acceptable error rate for every aspect of making media across multiple laboratories. Once implemented, this change reduced the batch variability by 50%.Managed data in a media component database (ACCESS), including entering and verifying data and running queries for department members.As chemical hygiene officer for the department, I ensured that our laboratories' chemical disposal procedures met with state and federal requirements. -
Biological TechnicianWeyerhaeuser Company Mar 1991 - 2002Federal Way, WaEnvironmental Health and Sciences: • Developed EXCEL spreadsheets to track water quality parameters and toxicity test results on pulp mill effluent for 11 facilities. Analyzed these data with regressions and correlations to determine most effective treatment options.• Analyzed data for research projects, such as characterizing drainages using historical stream flow data or correlating salmon catches will pulp mill treatment trends.• Developed an audit program for contract laboratories to ensure data quality. Led several audits and authored resulting reports.• Collected water samples from rivers, lakes, and groundwater wells, according to EPA testing requirements.• Conducted aquatic toxicity tests in the lab.• Conducted tours of the trout testing lab and presented aquatic toxicity testing demonstrations for company clients, regulatory agents, and visitors.
Pam Carlson Skills
Data Analysis
Research
Environmental Awareness
Databases
Laboratory
Business Analysis
Database Design
Microsoft Excel
Statistics
Systems Analysis
Teaching
T Sql
Sql Server Management Studio
Visual Basic
Experimental Design
Visual Studio
Cell Culture
Sterile Technique
Advanced Excel
Microsoft Visual Studio
T Sql Stored Procedures
C#
Water Quality
Life Sciences
Epa Toxicity Tests
Transact Sql
Sql Database Administration
Healthcare Information Technology
Html5
Quality Auditing
Excellent People Skills
Written Communication
Tableau
Excel Pivot
Pam Carlson Education Details
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Biology, General
Frequently Asked Questions about Pam Carlson
What company does Pam Carlson work for?
Pam Carlson works for Tyler Technologies
What is Pam Carlson's role at the current company?
Pam Carlson's current role is Software Support Specialist at Socrata.
What is Pam Carlson's email address?
Pam Carlson's email address is pc****@****ctc.edu
What is Pam Carlson's direct phone number?
Pam Carlson's direct phone number is +125396*****
What schools did Pam Carlson attend?
Pam Carlson attended Pierce College At Puyallup, Oberlin College.
What are some of Pam Carlson's interests?
Pam Carlson has interest in Animal Welfare, Environment, Science And Technology, Health.
What skills is Pam Carlson known for?
Pam Carlson has skills like Data Analysis, Research, Environmental Awareness, Databases, Laboratory, Business Analysis, Database Design, Microsoft Excel, Statistics, Systems Analysis, Teaching, T Sql.
Who are Pam Carlson's colleagues?
Pam Carlson's colleagues are Tammy Crays, Muzakkir Ahmed, Dona Mitchell, Jason Subers, Cate Ryba, Brittney Bills, Saugat Sharma.
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