Pam Carlson's Location
Minneapolis, Minnesota, United States, United States
Pam Carlson's Contact Details
Pam Carlson work email
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- Valid
Pam Carlson personal email
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Pam Carlson phone numbers
About Pam Carlson
Pam Carlson is a Director, IT Infrastructure at Medica. She possess expertise in vendor management, call centers, information security, process improvement, retail and 22 more skills.
Pam Carlson's Current Company Details
Medica
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Director, IT Infrastructure
Minneapolis, MN, US
- Website:
- saudeleader.com.br
- Employees:
- 17
Pam Carlson Work Experience Details
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Director, It InfrastructureMedicaMinneapolis, Mn, Us
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Director, It InfrastructureMedica Mar 2023 - PresentMinnetonka, Minnesota, United StatesLeading Compute, Storage, Backup, Database, Network, Telephony and End-User Computing teams to success as our company grows and drives to the the Trusted Health Plan of Choice. -
Lead Operations Analyst, Target TechTarget Jun 2021 - Mar 2023Brooklyn Park, Minnesota, United StatesExecute Target Tech's Supplier Relationship Management program, partnering with strategic suppliers and Target Leadership to maintain positive relationships and clear communication for win-win outcomes. Coordinate all meetings, meeting inputs and events associated with the program. Engage Target Tech leadership to consider supplier offerings that mutually benefit both parties. Offerings may include internal and external speaking engagements, participation in supplier roadmap definitions, and… Show more Execute Target Tech's Supplier Relationship Management program, partnering with strategic suppliers and Target Leadership to maintain positive relationships and clear communication for win-win outcomes. Coordinate all meetings, meeting inputs and events associated with the program. Engage Target Tech leadership to consider supplier offerings that mutually benefit both parties. Offerings may include internal and external speaking engagements, participation in supplier roadmap definitions, and client councils. Show less -
Senior Engineering Manager, Measurement/Platform Analytics, Target TechTarget Apr 2019 - Jun 2021Greater Minneapolis-St. Paul AreaResponsible for leading a team of engineers working across three scrum teams to deliver on the broader team’s objectives. Ensured that the Metrics Ingestion Pipeline platform met Target Digital department needs throughout the year, addressing additional needs for peak season. Partnered with product owner to prioritize team focus and identify clear deliverables for each scrum. Coached traditional infrastructure engineers on modified expectations during transition to software engineers.
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Senior Engineering Manager, Corporate Systems Infrastructure, Target TechTarget Sep 2015 - Apr 2019United StatesLed team of varied engineers (Linux, Windows, SQL, Oracle) providing standard, scalable infrastructure to corporate development teams allowing the retirement of legacy infrastructure. Eliminated legacy middleware and platforms from production environment including IBM WebSphere, Enterprise RedHat Linux, and SQL Databases. Supported infrastructure 24x7x365 to reduce possible impact to corporate applications and guests.
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Manager, Network & Backup Provisioning Services, Target TechTarget Aug 2014 - Sep 2015Responsible for team of Target engineers and global contractors that configured network solutions and Networker server backups for the Target enterprise. Provided 24x7x365 support of network solutions. Leveraged metrics to establish goals and show improvement. Drove technology lifecycle work including F5 upgrades and the re-IP of Distribution Centers.
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Manager, Storage, Backup & Scheduling Services, Target TechTarget Nov 2010 - Aug 2014Greater Minneapolis-St. Paul AreaLed team of U.S. engineers and offshore contractors in provisioning of SAN and NAS storage, Networker backups and Control-M job schedules. Drove documentation and cross-training of offshore contractors to augment staffing needs while keeping costs low. Created SLAs and metrics to demonstrate success and establish goals. Created strong team environment despite differences in technology and experience. Drove upgrade and lifecycle activities of provisioning platforms to ensure feature… Show more Led team of U.S. engineers and offshore contractors in provisioning of SAN and NAS storage, Networker backups and Control-M job schedules. Drove documentation and cross-training of offshore contractors to augment staffing needs while keeping costs low. Created SLAs and metrics to demonstrate success and establish goals. Created strong team environment despite differences in technology and experience. Drove upgrade and lifecycle activities of provisioning platforms to ensure feature continuity and stability. Show less
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Manager, Job Scheduling ServicesTarget May 2010 - Nov 2010MinneapolisResponsible for Control-M platform, support, and job scheduling services. Created measurements and reporting for platform stability and usage. Drove team to document and cross-train support processes to reduce workload for platform owner. Resulting success led to the offshore contractors providing overnight support. Drove Control-M product roadmap within Target, matching business need to feature timing. Managed annual budget and spending for Control-M upgrades, licensing and support.
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Manager, Security Engineering, Target TechTarget Dec 2008 - May 2010Greater Minneapolis-St. Paul AreaDrove development and approval of multi-year scope of effort for deployment of Network Access Control. Selected vendor for Target's Enterprise Key Management Platform and deployed successfully without impact to production. Defined and executed remediation plans for mainframe security token findings. Led team of engineers in implementing BladeLogic on all enterprise servers. Developed processes to enable infrastructure and application teams to consume implemented products. Oversaw… Show more Drove development and approval of multi-year scope of effort for deployment of Network Access Control. Selected vendor for Target's Enterprise Key Management Platform and deployed successfully without impact to production. Defined and executed remediation plans for mainframe security token findings. Led team of engineers in implementing BladeLogic on all enterprise servers. Developed processes to enable infrastructure and application teams to consume implemented products. Oversaw Cryptography Consulting effort that resulted in a high-level migration plan to the new EKMC platform. Show less
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Manager, Access Provisioning, Target TechTarget Aug 2006 - Dec 2008Led team of engineers responsible for provisioning access for team members, contractors, and non-user accounts with strict adherence to applicable guidelines – SOX, HIPAA, PCI, GLBA. Managed team’s expense center consistently coming in slightly under budget, annually. Challenged team members with stretch assignments to enable movement with the Security organization.
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Manager, Incident Recovery & Command Center, Target TechTarget Jul 2005 - Aug 2006Greater Minneapolis-St. Paul AreaTransformed a small team of people into a large, cohesive group of Incident Recovery managers. Responsible for team providing high-severity incident management across Tech teams and updates to Tech leadership four times per day. Coached team members on performance to achieve personal goals while delivering on Target's
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Telecommunications Business Consultant, Target TechTarget Dec 2003 - Jul 2005Provided technical telephony solutions to all headquarters call centers including the Client Support Center, Credit Card Services (now FRS), and Human Resources. Met with leaders across teams to thoroughly understand new needs, then research possible solutions within the existing call center products or carrier solutions. Provided support and guidance to telephony analysts to resolve issues and rollout new functionality.
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Manager, Contact Center & Ivrs, Target TechTarget Oct 2000 - Dec 2003Led team of telephony analysts in upgrading existing PBXs, IVRs and Call Management Systems. Implemented additional carrier services, as needed, to support Target growth. Consulted with Call Center leaders across Target to identify business needs and identify solutions.
Pam Carlson Skills
Vendor Management
Call Centers
Information Security
Process Improvement
Retail
Business Intelligence
Project Planning
Telecommunications
Business Analysis
Customer Service
Team Leadership
Project Management
Security
Visio
Leadership
Program Management
Sdlc
It Strategy
Sharepoint
It Management
Itil
Business Process Improvement
Project Portfolio Management
Software Documentation
Cross Functional Team Leadership
Management
Software Development Life Cycle
Pam Carlson Education Details
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University Of Minnesota, Twin CitiesApplied Design, Minor In Business Administration
Frequently Asked Questions about Pam Carlson
What company does Pam Carlson work for?
Pam Carlson works for Medica
What is Pam Carlson's role at the current company?
Pam Carlson's current role is Director, IT Infrastructure.
What is Pam Carlson's email address?
Pam Carlson's email address is pa****@****get.com
What is Pam Carlson's direct phone number?
Pam Carlson's direct phone number is +161233*****
What schools did Pam Carlson attend?
Pam Carlson attended University Of Minnesota, Twin Cities.
What skills is Pam Carlson known for?
Pam Carlson has skills like Vendor Management, Call Centers, Information Security, Process Improvement, Retail, Business Intelligence, Project Planning, Telecommunications, Business Analysis, Customer Service, Team Leadership, Project Management.
Who are Pam Carlson's colleagues?
Pam Carlson's colleagues are Sheila Cristina Campos De Almeida, Aline Damasceno, Letuzia Gomes, Jéssica Pires, Higor Augusto, Beatriz Alves.
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Pam Carlson
Senior Vice President And Chief Nursing Officer At Phoenix Children'S HospitalScottsdale, Az -
Pam Carlson
Buffalo Grove, Il2insightsinmarketing.com, insightsinmarketing.com -
4ctc.edu, comcast.net, weyerhaeuser.com, tylertech.com2 +125396XXXXX
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