Pamela Bartlett Email and Phone Number

Temporary Sales Administrator for a large manufacturer of medical devices.Abiomed, Inc. in Danvers, MA - maker of the worlds smallest heart pump! :)

Provide administrative support to the Materials Management and Purchasing groups at a large manufacturing of building products.

In this role I led a team of dedicated driven professionals to provide superior customer support to Customers both external and internal. Worked very closely with Quality, Engineering, and Manufacturing teams to ensure our goals were closely aligned.

Processed returns, repairs and service exchanges of medical equipment in SAP system as well as assisted external and internal clients via phone and email. Responsible for non-return product billing for domestic and international accounts. Explained detailed contract information to clients upon request.

Provided general clerical support for Senior Management. Responsible for reception as needed, client service and all other administrative support. Responsible for cataloguing all excess inventory and reselling on EBay and other internet outlets. Managed payroll process for sales staff of 200 Representatives. payroll for Sales staff of two hundred representatives. Processed invoices, purchase orders, credit memos and payment transactions.

Provided inside sales support including quote generation and sales lead follow-up. Responsible for client service, order entry, shipping & receiving. Handled accounts receivable and all collections. Performed inventory audits on a regular basis as well as preparing monthly financial reports.

Led a team of 6 Client Service Representative for importer/distributor of toys & novelties. Performed order entry and distribution, order maintenance and expediting. Utilized outstanding client service skills to maximize client satisfaction. Responsible for ensuring that vendor compliance requirements were met via safety regulations.