Pamela Clarke Email & Phone Number

High volume customer service outsourcing.

Promoting Relationships with Claimants while educating them regarding the SSDI process and the Firms reputation in obtaining those benefits. Maintain Quality results while achieving a high volume of calls per day. Aiding claimants in the process of filing and securing SSDI benefits, Verbal and Written Communications with Federal Agencies.Participation in Education Initiatives, Employee Recognition Groups, spearheading Pilot Teams and Programs, Training new employees, Creating Training Materials. Improvement of Company Processes and Marketing Materials. Multiple recognitions within the firm such as Employee of the Month.

 Set up daily, weekly and monthly operations. Auditing as well as file setup, and human resource management. Sales both on the floor and register, answering phones, internet orders for in store customers, charge sends for phone customers. Also processing shipment, setting walls, and placing product both according to the book and independently

Set up files for fiscal year and processed files from previous fiscal year for accounting department. Researched numbers from previous year to translate into new fiscal year.

Certificate, Paralegal Studies

Associates, Liberal Studies