Pamela Howard Email & Phone Number

Greenville, South Carolina, United States

Greer, South Carolina, United States

IT Project Manager - Infrastructure at Michelin North America.Project management of IT infrastructure initiatives, overseeing both minor and complex implementation projects to enhance system efficiencies and integrate essential technological solutions across organizational platforms.• Concurrently managed two complex and six minor IT projects with combined budget of 800,000 € within the DAP Infrastructure service line.• Translated requirements into detailed project plans taking into consideration budget limitations, the work effort required for individual project tasks, task dependencies, and resource availability of 10+ team members per project.• Facilitated collaboration among various levels of organization including business and technical teams, to address issues delaying progress, ensuring 100% resolution leading to timely completion of project deliverables.Skills Used: Waterfall Project Management, Agile Project Management, Sprint Planning, Sprint Retrospectives, Stand-up Meeting Facilitation, User Story Definition and Estimation, Kanban, Jira, MS Office Suite, MS Teams Premium, MS OneNote, MS SharePoint, MS Stream, MS Loop, Project Planning, Scope Validation, Deliverables Definition, Task Effort Estimation, Timeline Creation, Budgeting, Cost Forecasting, Implementation Tracking, Resource Allocation and Management, Change Management, Time Management, Presentations, Diverse Groups, Power BI Reporting, Chat GPT AI.

Greenville, South Carolina, United States

IT Project Manager - Integration at Michelin North America.Project management of multi-phase digital initiative to improve and simplify processes required to manage engineering capital projects in North and South America through the integration of key project tracking tools.• Managed multiphase digital initiative to integrate project tracking and time reporting systems utilized by engineers at 24 sites in North and South America.• Successfully designed and facilitated project tracking application training for 386 engineers, including the creation of training videos, presentations, and reference materials.• Streamlined Jira functionality, as system admin, for project tracking tool used by 30 engineering teams, improving product usability and reducing administrative time spent utilizing tool by 20%.• Assisted in the creation of standardized training and development plans for IT engineering integration and deployment roles affecting 50+ engineers.Skills Used: Waterfall Project Management, Jira Administration, MS Office Suite, MS Teams, MS OneNote, MS SharePoint, MS Visio, MS Stream, Application Functional Analysis, Workflow Development, Process Flow Creation and Documentation, Implementation Plan Creation, Application Upgrade Implementation, User Acceptance Testing, Adobe Illustrator, Adobe Photoshop, Training Design, Training Video Creation, Presentations, End User Training, Product Demonstration, Application Technical Support, Problem Solving, Troubleshooting, Collaboration, Servant Leadership, Coaching and Developing Others, Power BI Reporting, Chat GPT AI.

Greenville, South Carolina, United States

Project Manager - Supply Chain Management at BMW Manufacturing.Management of project focused on improving relationships with tier 1 at risk suppliers, with the goal to drive these suppliers to meet expected timelines and delivery schedules for past due and backlog after sales customer orders. • Worked directly with four tier 1 after-sales parts suppliers to perform reconciliation of outstanding parts orders, identify discrepancies, and determine root causes for variances to provide recommendations for process improvements leading to a 90% reduction in the number of past due parts.• Facilitated communication between supplier and BMW technical teams to correct issues related to advanced shipment notifications, leading to 100% accurate visibility of customer order delays.Skills Used: SAP, MS Excel, MS PowerPoint, MS Word, Data Analysis and Reporting, Supplier Management, Supplier Visits. Problem Solving, Troubleshooting, Collaboration, Servant Leadership, Coaching and Developing Others.

Greenville, South Carolina Area

Project Manager - Development.Responsible for the management of multiple internal web application development projects for a start-up company in the multi-family housing industry.• Led Agile project management initiatives as a Scrum Master, facilitating meetings, workshops, and cross-functional team collaboration to define web application scope, specifications, UX requirements, and manage SDLC processes for new digital product development.• Acted as the lead in the creation, preparation, and performance of quality assurance reviews to test functionality of application features ensuring 100% compliancy of design requirements.Skills Used: Agile Project Management, Stand-up Meeting Facilitation, MS Office Suite, Application Functional Analysis, Implementation Plan Creation, User Acceptance Testing, Presentations, Product Demonstration, Resource Allocation and Management, Change Management, Time Management, Presentations, Diverse Groups, SDLC, Invision, Adobe APPs, UX Design Reviews, Functional Testing, Facilitating Workshops, Problem Solving, Troubleshooting, Collaboration, Servant Leadership.

Greenville, South Carolina Area

Project Manager - Development.Coordination of internal software development project, for the leader in multi-family residential online training, to upgrade the coding language for their existing e-learning web application.• Implemented Agile project management processes, driving team level ceremonies, as Scrum Master, including user story definition, story point estimation, task delegation, sprint planning, stand-up meeting facilitation, code validation workshops, and sprint retrospectives, for a team of 10+ software engineers.• Collaborated with cross-functional teams to align strategy, methodology and execution as necessary to resolve issues, modify processes, and remove impediments, successfully fulfilling the Product Owner’s vision.Skills Used: Agile Project Management, Sprint Planning, Sprint Retrospectives, Stand-up Meeting Facilitation, User Story Definition, Story Point Estimation, Kanban, MS Office Suite, Project Planning, Scope Validation, Deliverables Definition, Task Effort Estimation, Timeline Creation, Budgeting, Cost Forecasting, Implementation Tracking, Resource Allocation and Management, Time Management, Presentations, Diverse Groups, GitLab, Code Review, Event Planning & Execution.

Greenville Area, South Carolina

Project Control Specialist - Engineering.Provided financial management support for automation engineering projects and assignments within the Instrument and Controls discipline, overseeing budgets, forecasting, revenue recognition, and client invoicing.• Managed the financials for up to 75 concurrent engineering projects, with one to 10 engineering team members per project, including issuing project related purchase requisitions, reviewing subcontracts and change orders, reconciling expense reports, validating labor charges, as well as maintaining project related logs.• Prepared and issued monthly project invoicing to clients based on contractual terms and conditions of executed agreements and worked directly with customers to provide clarity on billing and project related inquiries.Skills Used: Waterfall Project Management, Budgeting and Forecasting, Cost Control, Financial Analysis, Expense Report Reconciliation, Labor Cost Validation, Risk Management, ERP and Financial Software Proficiency, Oracle, Sage, Customer Service, Client Invoicing, Project Reconciliation and Closeout, Meeting Facilitation, KPI Tracking, Process Compliance, Document Storage and Retention.

Associate Of Arts (A.A.), Associate Of Arts

Certificate In Applied Science, Graphic Design

Graduated with Honors

Certificate In Applied Science, Website Design

Graduated with Honors

Certificate In Applied Science, Photography

Graduated with Honors