Pamela Fletcher Email & Phone Number

Greater Pittsburgh Area

Founded, built and operating all aspects of an entrepreneurial business focused on critical talent transitions. Led multiple integrations for publicly traded company, facilitating acquisition activity for growth to number one national market position and laying foundation for significant global expansion in six months. Worked with executive team to develop business strategy, set priorities and align team accountabilities for delivery, achieving $2 million of revenue growth, secured funding and improved marketing, technology and competitive intelligence. Assessed, built and influenced senior executive team to adopt a people plan as part of strategic planning process, resulting in significant infrastructure improvement, a low-cost resourcing model and increased retention and diversity through employee engagement and community initiatives.  Developed, trademarked and marketed EdgeIN®, a specialized onboarding program, in collaboration with Carnegie Mellon University and corporate sponsors. Modified to a fully remote experience to facilitate growth in revenue, and streamline delivery, during COVID. Certified internal resources to institutionalize process.

Remote

Pittsburgh, Pennsylvania

Led human resources, internal communications and board interactions as part of the Executive Team. Developed, validated and implemented talent strategy, system, programs and processes, leveraged existing site structure and capabilities, eliminated over $250,000 in cost. Established and managed engaging, multi-method employee communications process including influencing C-suite to engage in regular messaging opportunities and invest in social media presence. Identified critical positions, key person dependencies and retention risks and developed effective recruitment, onboarding and leadership development experiences to increase retention by 50% over one year.

Warrendale, Pa

An integral part of the Executive Team, investing over $1 billion in capital per year shale gas development.  Started up U.S. Operations, including centralized head office support and field operations, hiring, onboarding and culturally integrated over 500 staff in three locations over a one-year period. Established HR programs, systems, processes and built a high performing team to service over 550 resources in three locations, planning for continued growth and succession.  Coached and partnered with executive team to deliver top quartile safety results and record production results, that were the best in the company.

Greater Pittsburgh Area

Advised CEO and executive leadership team, driving key initiatives for organizational and cultural change and preparing team for critical business transactions. Oversaw employee communications, corporate services, and business transitions.  Facilitated executive team and external resources, including investment bankers, consultants, and legal counsel during time of intense business pressure and change, $2.3 billion sale of company, and subsequent transition to private ownership. Staffed, organized and led cross-functional team to identify, validate, and deliver more than $60 million in sustainable annual cost reductions, including a significant shift in business strategy over six months.

Greater Pittsburgh Area

Director, Corporate Human Resources January 2005 | July 2008Oversaw corporate, global HR function, including compensation, benefits, Human Resources Information System, talent management, and corporate governance.  Redesigned compensation and executive compensation programs to align to business goals and metrics, while improving transparency in pay for performance, increasing overall package value and meeting retention goals. Created benefits and financial health and wealth strategy to modernize programs, promote employee health and build awareness and support for a strong work environment. Developed and educated executives on the HR line of business, including annual program and service delivery costs, metrics Business of HR transition.

Greater Pittsburgh Area

Managed all global HR programs and services, reporting to Chief HR Officer. * Redesigned Long-Term Incentive Program. * Moved HR service delivery to shared corporate services model.* Championed total compensation reviews and designed and implemented pay-for-performance.

Calgary, Canada Area

Calgary, Canada Area

Sarnia, Ontario, Canada

Sarnia, Ontario, Canada

Mba, Finance, Administrative Studies

Honors Business Commerce, Finance, Administrative Studies

Core Essentials Program, Business And Leadership Coaching

Certificate In Financial Planning

Chrp, Human Resources

Certificate, Financial Planning