Worked with the Intelligent Automation Global Leader on the go to market initiatives for a new Intelligent Automation solution which was under development.

Manage an Internal Audit Team (Testing Center) which provides services to one of our largest Product Supply clients (P&G).For the Global Internal Audit team at this Consumer Products and Retail Global client, Pamela lead the SJO Testing Center (TC), a team of 20+ senior and staff auditors with different backgrounds, focused on providing audit services. With her team, she managed in a yearly basis 100+ audits, covering 50+ locations globally (mainly focused in North and Latin Americas). The SJO TC team was part of a Global EY team with resources in Cincinnati and Manila, Pamela coordinated regular meetings and conducted weekly meetings with this global team. She was the key contact for SJO with our client governance leads (Senior Management), as well as the client audit team (Managers). She has constant discussions with the client audit team to align deliverables, time lines, and resources. Additionally, she had presentations with the client Director when is in SJO to talk about the team performance (KPI´s), challenges, help needed and plans.

Acting Manager Costa Rica Testing Center - Internal Audit TeamLead a team of 15 to 20 people to execute internal audits for one of our Consumer Goods SSC clients (P&G). Conduct SOX audits as well as risk based audits. Involved in the sampling, testing, interviewing, walkthroughs, alignments with the client, and issue write up. Complete process mappings to include risks and controls.In charge of the resource scheduling/forecasting, training, providing guide, coaching & development of the team.

Relationship Supervisor for North America: US, Canada, Bermuda.Completed the process migration for US entities from Miami to Costa Rica.Had daily communication with operations.Issue resolution.Alignment an coordination with different SSC teams and operations. Monthly Balance Sheet flux analysis. Month end close tasks.

Advisory - Senior ConsultantClient: Procter & Gamble 2014Implemented the Costa Rica testing center for internal audit. Led a team of 4 people. Executed audits for several programs.Client: General Cable Cincinnati 2014Participated in COSO mapping for internal controls.Client: General Cable 2013Participated on an Internal Audit for the Costa Rica Site.Client: Ernst & Young Cincinnati 2013Procter & Gamble Cincinnati Sourcing Transformation project: provided services in project establishment phase of the Sourcing Transformation program, creating visio and SIPOC process mapping and documentation of the Contract Lifecycle Management and Price Management processes. Client: Procter & Gamble 2012/2013Participated in several engagements while assigned to the (GIA) Global Internal Audit team in the Procurement and Sourcing area. EMEA Engagement, Americas Price Change Audit, Manaus Engagement, Self Billing Audit: Involved in the data extraction, data consolidation and population definition, interview with operation, sample attribute review and issue follow up, alignment meetings with operations team and work papers documentation.

Participated in the migration of the Hubs & Gateways group of 13 Legal Entities, 11 people from Belgium to Costa Rica.Coordinated de GL group which included the AP, intercompany, fixed assets, GL, and reporting areas.Served as next level point of contact for escalations and issue resolution. Overview of the monthly close and reporting process. Performed monthly documentation review as part of internal controls process. Involved in the hiring process as well as the yearly team goal definition and evaluation process.

Was in In charge of the Month End Close Procedure for the General Ledger. Reconciled two critical suspense accounts, coordinated with the businesses to make sure the accounts are cleared by the deadline. Posted all the month end entries passed by the businesses as well as run the required Jobs for the entries to be reflected in the system once the ledger closed. Run several reports that place a key role for controls.

In charge of reviewing the Financial Statements for five entities and research material fluxes in the accounts. Partnered with several partners across the company in order to research and understand the entity activity. Worked to resolve issues and assisted business partners in the entity liquidation process.

Participated in the migration of the process from Oregon. Had daily communication with internal customers for issue resolution and queries. Coordinated between different sites and drove projects to work towards the standardization of the process globally and developed process improvements for several processes. Was Cross trained in different areas within the group, trained to work with the SAP system.