Pamela Smith Email and Phone Number

•Functioned as the direct lead for all operational and logistics tasks for the project staff of the firm pertaining to meetings, proposals, and contracts.•Managed People Operations by establishing initiative and the communications between the cross-function team and project teams relative to all staffing issues.•Organized and facilitated all executive leadership, project staff for review meetings.•Reviewed and executed project contracts in coordination with the executive and the project lead while monitoring contracts within the pipeline for essential deliverables.•Managed the RFP process by coordinating with the project lead, executive team, and marketing department to ensure a robust RFP submission •Implemented and maintained documents to track marketing initiatives and partnered with the leadership and marketing department to create requisite documents for clients.•Assisted mid-level leadership in the creation of practice groups including meeting coordination, farming reconciliation and meeting leadership to improve processes.•Assisted Senior Project Managers with monthly invoicing and collections. •Facilitated Performance Management for the project staff to include reviews, quarterly coaching, time management, and training and development.•Created a process for new projects to organize the leadership, determine staffing needs•Provided onboarding for new project staff companywide.• Coordinated training, career development, coaching, and reviews for a team of up to 100.•Maintained a full budget for each project and monitored spending and prepared reports for the executive team.•Served as the POC for clients for questions, issues, and concerns.•Developed and maintained Work Under Contract (WUC) spreadsheets •Developed, implemented, maintained, and analyzed accounting data, time entry of staff for trends•Coordinated event planning including quarterly team building exercises, semiannual retreats, and other employee engagement events.

-Organized and facilitated leadership, project staff and project review meetings with subsequent follow up for outstanding issues or concerns.-Assisted Senior Project Managers with monthly invoicing and collections.-Created Monthly invoices for large program contracts-Maintained a full budget for each project and monitored spending to ensure it was within proper parameters and prepared reports for the executive team.-Client-facing POC for questions, issues, and concerns.-Developed and maintained Work Under Contract (WUC) spreadsheets-Developed, implemented, maintained, and analyzed accounting data, time entry of staff-Provided data for FOIA request for the project under active contracts-Coordinated event planning for the company including quarterly team-building exercises and other employee engagement events

-Assisted Senior Project Managers with monthly invoicing and collections.-Maintained a full budget for each project and monitored spending to ensure it was within proper parameters and prepared reports for the executive team.-Provided client-facing POC for questions, issues, and concerns.-Developed, implemented, maintained, and analyzed accounting data, time entry of staff-Coordinated event planning for the company including quarterly team-building exercises and other employee engagement events.

• Sold homes on a team of agents which included assessing a property's condition, taking pictures, advertising the property, identifying prospective buyers, advising clients and buyers, and mediating between the two parties.• Demonstrated exceptional prospecting skills by generating extensive client base through aggressive marketing and personal referrals from satisfied buyers and sellers.• Excelled in client development, public relations, and follow-up with all clients.• Displayed effective communicating with sellers, buyers, banks and mortgage lenders. • Conducted open houses and property tours of the Southern Maryland region and surrounding areas familiarizing clients with the area.

• Managed the daily business of the organization which included accounting, budgeting, human resource, and marketing.• Executed analysis of broker price opinions for foreclosures and completed transactions for the settlements.