Pamela Chanthavongsa Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington D.C. Metro Area

Primary lead for a portfolio of assigned internal meetings and events to include: meeting logistics management, Cvent registration development and management, meetings communication, travel management, on-site meeting management, meeting evaluation and analysis and full-scope budget development and management.

Alexandria, Va

o Plan and deliver EO’s internal meetings as well as small, targeted events for the membership:o Serves as staff lead for planning and execution of internal events in international and domestic locations.o Liaises with staff and global member leaders responsible for content development.o Coordinates and manages all meeting logistics, set-up, F&B and room blocks with the hotel.o Develops and manages event budgets.o Coordinates all off-site social events and transportation.o Manages schedules and tasks for onsite staff and volunteers.o Delegates tasks as needed to Event Registration Coordinator.o Assist the Event Directors in planning and execution of EO Global Universities (2) and EO Global Leadership Conferences as leads in:o Off-sites, Pre- and Post- Tours: Coordinates all off-site activities and pre- and post-tours in conjunction with the global member volunteers, selected Destination Management Company and vendor(s).o Socials: Develop concept and design for dinner events for all nights of the conferences in conjunction with the Event Director, global member volunteers, selected Destination Management Company and vendor(s).o Transportation: Manages and coordinates transportation and all movements of members for any off-property function during the event.o Communications: Manage, schedule and create content for all communications and marketing deliverables including: event websites, registrant update emails, on-site registration books and mobile app.o Hospitality: Coordinates hospitality for each event such as gifts, airport greeting and transfers, member hosts and welcome desks.o Onsite: Function as Event Lead, Registration Lead, F&B Lead, Off-sites Lead, Transportation Lead and Socials Lead as assigned and leading a staff of 4-20 international employees.

o Liaised with the global entrepreneurs to develop strategies for extensive webinar program, averaging 2-3 webinars per month.o Managed the calendar of virtual learning events, scheduling content and speakers more than 6-months in advance.o Created new and managed existing relationships with speakers to diversify virtual learning offerings.o Worked with team members as well as EO volunteer member leaders on targeted marketing efforts, doubling the customer reach during my tenure.o Collaborated with other team members to expand virtual learning offerings to membership through live broadcasts, grants and peer-to-peer knowledge sharing resource videos.o Produced events from beginning to end, consistently communicating with speakers, managing event registration, event recording, distribution of speaker materials, evaluation analysis and thank you notes.

Alexandria, Va

o Managed all aspects of the registration processes for all global events and conferences, pre/post and on-site.o Managed staff and delegation of logistics for production of name badges, agendas and other resources.o Organized shipping details for event materials domestically and internationally.o Maintained professional relationships with members, partners and vendors, delivering excellent customer service.o Created reports for the Global Board on updated status of global events.

Washington D.C. Metro Area

o Acted as the in-house project manager for client to assist in coordinating and producing the client’s 1,400-person gala.o Researched and worked with outside vendors: negotiated contracts, remained in regular communication until fulfillment, and managed process to stay within the organization’s budget.o Acted as a key liaison for contract bids and completed the sale/contract of gifts/donations.o Managed attendee registration following the sale and liaised with sponsors to ensure contract fulfillments.o Lead on-site registration, managed event staff and volunteers, work processes and event timelines.o Coordinated marketing pieces for the event.o Assisted with speaker and talent artists arrangements and helped prep them prior to the gala.

Washington D.C. Metro Area

o Assisted in the support of fulfilling the contracts with partnerships/sponsorships.o Assisted in the administration of budget and payment acquisitions for special events and programs.o Managed and coordinated all aspects of meeting planning for external and internal special events as assigned by the CEO including management, organization, communication and marketing to participants for luncheons, dinners, meetings, etc.o Handled multiple projects simultaneously with strict attention to detail while maintaining professionalism and meeting deadlines for successful events/meetings as assigned by the President and CEO.

Washington D.C. Metro Area

o Managed registration and all activities for all programs and events, on/offsite.o Managed department logistics including the production of name badges, name tents, invitation letters, confirmation letters, registration lists, thank you letters, attendance lists, etc.o Assisted in the preparation of program materials using Adobe Creative Suites and program binder assembly.o Coordinated meeting promotions, registration activities, participant travel coordination and special arrangements for VIPs to all Association members and guests.o Assisted with coordination of site arrangements, meeting rooms, hotel negotiations, catering, audiovisual needs, etc.o Conducted and analyzed attendee/member retention to events/programs.o Communicated with members in regards to membership benefits and events/programs.o Managed marketing and coordination of prospective clients and needs for meeting space in our Conference Center.