Pamela Smit Email and Phone Number
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Pamela Smit personal email
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Hi, I'm Pamela 👋A multi-faceted human with a passion and curiosity for people and life. Experienced across a broad range of business and marketing disciplines, with a strategic, holistic an regenerative worldview. Motivated to help organizations advance on their ESG journey. From data collection and strategy development down to implementation and project management. Feel free to make yourself a nice little latte and meet me for a quick chat! 👉 https://calendly.com/pamelasmit/coffeebreakI'm a networker, connector and people-person. And as a problem-solver, I thrive when I get to dive into challenges from root cause to solution, while fostering a collaborative atmosphere and building community.I love brainstorming, creating and implementing solutions that address complex, global challenges. Solutions that deliver Triple Value all around: they are viable, feasible, desirable and they are also good for people, planet & prosperity. I use my project management and communication skills to align stakeholders and bring the right expertise together. I look for win-win situations, valuing diverse perspectives and leveraging them to drive innovation and achieve team goals. 🐙 Combining Business with Green Skills: ESG, sustainability, climate change and regeneration, business models, marketing communications, customer journeys, innovation, design thinking, circular economy and social impact🌎 Fully location-independent: I'm available for online & offline collaborations, meetings, workshops, strategy sessions, design sprints, and asynchronous working🪂 Experienced with most business models and sizes. From startup to corporate, as well as social enterprises, government and NGOsHuman & Life-Centric Approach: Skilled in conducting research and creating user personas to tailor communication strategies that resonate with stakeholders and target audiences. And in case you hadn't heard: Mother Nature is actually one of those stakeholders. ;) Project Management: Proficient in leading projects from initiation to completion, delivering results within scope, timeline, and budgetEvent Management: Experienced in planning, coordinating, and executing successful events, ensuring seamless logistics and exceptional attendee experiencesContent Creation: Demonstrated ability to create compelling and impactful content for digital platforms, including e-books, newsletters, social media, and online articles
Triple Value Shift
View- Website:
- tradinorganic.com
- Employees:
- 191
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Strategie | Projectmanagement | Marketing And Communicatie | Workshop Facilitatie En MeerTriple Value ShiftAmsterdam, Nh, Nl
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Marketing Communications Manager AiTradin Organic Aug 2024 - Present -
Freelance & Interim - Helping Business Be A Force For GoodTriple Value Shift Jun 2020 - PresentVariety of activities, projects and clients, helping the transition to a more sustainable, just and regenerative world. Some roles: * Projectmanager * Communications Lead * Communications & Social Media manager* Content Production
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Communications ManagerF6S Dec 2023 - Jun 2024Planning and executing communications strategy and activities for several EU Horizon funded Projects focused on innovation, sustainability and gender equality -
Co-Founder, Sustainability Strategist & Innovation FacilitatorThe Green Sprint Mar 2020 - Jan 2022Collaborative Business Innovation Consultancy startup to accelerate positive impact, sustainability and climate action in organizations* Research and development of overall business strategy, value propositions and marketing communication* Leading and participating in design sprints and strategy sessions, facilitating workshops with multiple stakeholders to develop product roadmaps for business and product strategy, innovation, and process improvement * Co-creation of several digital products and content: website, online course, E-book, several articles and social media* Hosting monthly online "Sustainability Sessions". Interviewing speakers and facilitating group exercises -
Project Manager | Customer-Centric Business & Service Designer | Marketing & CommunicationsLightsup! Jan 2014 - Jun 2020Den HaagStrategy development & Implementation * Clarifying Business Purpose & Why * Customer / user persona mapping* Customer journey & touchpoint mapping* Brand & Marketing Strategy * Content strategy development & Creative Concept creation* Events, conferences & trade exhibitions; development, management & production Workshop facilitation & inspiration sessions: * Business strategy, design thinking, brainstorm sessions, Social entrepreneurshipImplementation & Production: * Projectmanagement* Coordination photo & video productions* Copywriting, Copyediting & Proofreading various media offline & online (Dutch & English)* Translations Dutch to English & English to DutchRoles: * Marketing & communications consultant / manager* Projectmanager Marketing, Digital & Communications* Projectmanager Go to Market
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Manager Marketing Communications Retention, Service & Customer LoyaltyOxxio Dec 2017 - Apr 2018Rotterdam Area, Netherlands* Cross-channel service & loyalty customer communication: Mail, Email, Web, Chatbot, App* Development of retention campaigns & communication* Optimization of several customer journeys and underlying business and tech processes based on data to improve customer service. KPIs 10% call rate reduction and churn <2% -
Communications Manager RetentionOxxio Mar 2016 - Aug 2016Rotterdam En Omgeving, NederlandJoined the team while they were just shifting to Agile way of working. * Assisting Product Owner in this transition with change management & team development; clarifying goals, setting up initial backlog, facilitating team sessions* Customer Journey mapping for several processes and identifying points for improvement* Creation and development of cross-channel campaigns and ongoing communications for loyalty & service communication * Copywriting and copyediting for various media -
Projectmanager Customer CommunicationsEneco Nov 2015 - Mar 2016Rotterdam Area, NetherlandsProject SchoonSchip: Overhaul of all written service communication across the organization; optimizing customer journey as well as content* Customer journey & touchpoint mapping* Process facilitation for content development* Change management & stakeholder collaboration -
Projectmanager Go-To-Market A.I.Sakura Finetek Europe B.V. Jan 2015 - Jul 2015Alphen A/D Rijn -
Content Marketing ManagerFlower Council Of Holland Aug 2012 - Jul 2013* Strategy & Development of user experience and content marketing for online consumer platform www.mooiwatbloemendoen.nl / www.funnyhowflowersdothat.co.uk* Collaboration in cross-functional team for brand development of overall Flowers segment* Formulate objectives and KPIs; brand strategy & management cross-channel translation, developing customer journeys and online personas* Translation into multi-channel content strategy and plan; coordinating content development & production (photo, video, copy)* Collaboration with innovation agency for the development of new propositions and business opportunities; focus on business, creativity and customer insights. -
Marketing & Communications Project ManagerBloemenbureau Holland Jun 2011 - Aug 2012The Flower Council of Holland stimulates demand for flowers and plants in several European countries, by communicating about flowers and plants, and by uniting the horticulture sector.* Brand, marketing and communications strategy development for various product segments within flower & plants category (i.e. Chrysanthemums, Bromelia, etc.) * Campaign development, coordination and projectmanagement* Stakeholder management across supply chain and distribution channels* Managing and coordination of cross-functional teams; webdevelopment, designers, copywriters, etc -
Communications ManagerIctu Sep 2010 - Apr 2011ICTU e-Government for Citizens program (commissioned by the Ministry of the Interior and Kingdom Relations)Project to improve government services, in which municipalities become the first point of contact for questions to the government. The aim is to provide faster and more understandable, but above all the correct, answers through different channels. This requires a switch from organization-oriented to customer-oriented thinking at municipalities.* Brand guidelines and corporate identity manual, drawing up annual communication plan* Development of various communication materials and activities* Advising municipal project leaders on brand guidelines and use of communication tools -
Young Business ProfessionalDutch Oct 2008 - Sep 2010Junior Management Consultant. Areas of interest: Innovation, Customer experience, Marketing, B2C, Change management, Process optimization -
Supply Chain & Business Process Manager (Product Owner)Kpn Dec 2008 - May 2010KPN was the first to experiment with fiber optics in The Netherlands, in several pilot areas. I was responsible for the full supply chain of these pilot project areas. * Streamlining and improving customer service processes and the customer experience. * Managing customer journey; preventing and solving bottlenecks; implementing changes at involved customer operations departments.When the pilot was cancelled, customers needed to be transferred. As project leader I was responsible for transferring customer base to a new fiber optics proposition and technical delivery procedure. Drawing up project plan and planning; Managing cross-functional team; marketing, IT, technology, contact center. Result: 80% transferred in six weeks. Overall 98% customer retention. -
Operations, Hospitality And Customer ServiceVarious Companies Feb 2000 - Oct 20087+ years experience in customer-facing, operations, customer service and hospitality roles.Mostly in luxury hotels & Michelin star restaurants, in corporate offices, and at events and trade exhibitions. * Operations manager* Marketing & sales for groups & events* Front office and concierge* Hostess, receptionist and phone operator* Waitress, bartender, baristaSome highlights: * Assistant operations manager at Flinstering, the restaurant that won the Dutch reality television show "Mijn tent is top" by celebrity chef Herman den Blijker. Setting up and streamlining work processes; daily coordination of the restaurant and waiters. All while on a competitive tv-show. A very special experience. * Assistant General Manager at Restaurant Chocolat & Bliss Boutique Hotel. Acting as the right hand of the owner. Supporting daily operations, reservations, and administrative tasks.* 6 month internship at Gran Hotel la Florida in Barcelona. Rotating through several departments.
Pamela Smit Skills
Pamela Smit Education Details
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Business Sustainability -
Imagineering AcademyMaster In Business Innovation & Customer Experience -
International Hotelmanagement School BredaBachelor Of Business Administration -
In CompanyAgile Foundation -
LectricOnline Marketing, Social Media & Contentstrategie -
ApmgProject Management -
Instituto Dante AlighieriItaliaans
Frequently Asked Questions about Pamela Smit
What company does Pamela Smit work for?
Pamela Smit works for Triple Value Shift
What is Pamela Smit's role at the current company?
Pamela Smit's current role is Strategie | Projectmanagement | Marketing and Communicatie | Workshop Facilitatie en meer.
What is Pamela Smit's email address?
Pamela Smit's email address is pa****@****ail.com
What schools did Pamela Smit attend?
Pamela Smit attended University Of Cambridge, Imagineering Academy, International Hotelmanagement School Breda, In Company, Lectric, Apmg, Instituto Dante Alighieri.
What skills is Pamela Smit known for?
Pamela Smit has skills like Marketing, Brand Management, Marketing Strategy, Marketing Communications, Online Marketing, Strategy, Project Management, Creativity, Creative Strategy, Customer Experience, Operations Management, Imagineering.
Who are Pamela Smit's colleagues?
Pamela Smit's colleagues are Kees Komen, Ali Yavuz, Diana Cristina Castañeda Pérez, Linda De Graaf, Shiva Chiramshi ಚಿರಂಶಿ, Abel Sánchez-Valencia, William Rickards.
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Pamela Smit
Enthousiaste Verzorgende Ig/Pg Gespecialiseerd Opzoek Naar Nieuwe Uitdaging's-Gravenzande -
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Pamela Smit
Account Manager At Supreme Resources, Inc. ➡️ Bachelor Of Science In Chemistry ➡️ Project Management & Supply ChainClayton, Nc
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