Pamela T. Email & Phone Number

Denver, CO, US

Denver, CO, US

Aurora, Colorado, US

Aurora, Colorado, US

Aurora, Colorado, US

I am enhancing operational efficiency in terms of student enrollment growth, academic success, and retention, as well as in data warehousing and management security and staff and faculty. I am redefining and rolling out information technology security program to implement efficient processes and drive compliance with NIST 800-53/national industry.

Aurora, Colorado, US

I have maximized adherence of SOPs to Title IV, Veteran's Educational Benefits, and accreditation standards by driving quality assurance within end-to-end operations. I have mitigated critical business risks through re-implementation of university student information system to optimize functionality and transition from on- premise environment to.

Aurora, Colorado, US

I have ensured delivery of an enriched student experience and strengthened communication framework by revamping online portal, implementing proactive advising strategies, and increasing automated processes. I have contributed to fostering student success and university growth through end-to-end process improvements via employment of third-party outsource.

Aurora, Colorado, US

I have directed all aspects of operational processes to stimulate compliance across all departments with Title IV Financial Aid and accreditation standards. I have maintained comprehensive documentation for evidence of compliance with criterion through leadership of Higher Learning Commission Accreditation Sub-Committee. I have accelerated award letter.

Aurora, Colorado, US

I have planned and established an entire tuition planning department aimed at rendering assistance to students in creation of financial plans to increase graduation rates.Some of my key contributions are: Steered entire compliance activities related to more than $123M in Federal Title IV grants and loans, $5M in military benefits, and collection of $40M in.

Aurora, Colorado, US

• I managed the financial aid department, and was responsible for creating and documenting all policies, procedures for the department to meet the compliance standards to obtain an independent authorization through the.
• Demonstrated compliance with all Title IV Regulations to obtain an independent OPEID through the Department of Education in 2012.
• Supported the transition of siloed financial aid and academic advising departments to a one-stop model to give students one point of contact for all of their need, increasing student satisfaction on the Noel Levitz.
• Led a transition from disbursed financial processing to a central processing model which improved the processing accuracy and timing of financial aid packaging.

Colorado Springs, CO, US

• I was responsible for oversight of the the month-end close process for two CTU Campuses. I completed monthly narratives on budget to actual variances differences between budgeted and actual revenue and expense figures.
• Improved collection efforts resulting in Days Sales Outstanding (DSO) rate of fewer than 30 days month over month.
• Increased bookstore revenue by 10% through improvements in inventory management and transaction processing.

Colorado Springs, CO, US

I effectively managed the operations and performance of the Student Finance Team and was able achieve packaging rates over 90% each term, while maintaining all low risk ratings on all internal compliance assessments; supported a successful and highly trained team and was able to maintain an employee turnover rate of less than 10%.

Colorado Springs, CO, US

Responsible for providing a high level of customer service support to students while ensuring the accuracy and completion of financial aid packages; provided support to other team members and was the lead trainer for new staff; acted as the financial aid subject matter expert during the transition to a third-party processing service.

Colorado Springs, CO, US

Administered federal financial aid in a compliant and efficient manner while providing a high level of customer service to all students and staff. Achieved a 90% packaging rate term over term for new and continuing students.

Administered federal financial aid for the continuing student population each quarter, while providing a high level of customer service to all students and staff; improved the R2T4 calculations process to that allowed me to have no late refunds.

Minneapolis, MN, US

Responsible for helping the branch meet its sales goals weekly, monthly, and quarterly by promoting and cross-selling banking products to all clients, and providing a high level of customer service to clients and staff.

MO, US

Responsible for ensuring the accuracy of the administration of the Federal Pell and Supplemental Opportunity Grant funds. Assisted students through the financial aid process and helping them understand all of their financing options.

Minneapolis, MN, US

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