Responsible for daily management of operations, providing leadership and guidance for the organization. Also responsible for case management and review, maintaining corporate and educational partnerships, and fundraising.

Technical recruiter for a start-up recruiting agency. Responsible for locating and on-boarding qualified candidates in various industries.

Make the enrollment process experience more efficient and effective with superior service by helping enroll new employees in perpetual enrollment solutions.

Responsible for ensuring the quality and accuracy of regulatory compliance involving international ocean shipping freight tariffs. Duties included verifying the tariff data filed by shipping companies was accurate and compliant with Federal Maritime Commission regulations. Communicate regularly with the Ocean Regulatory Compliance Specialist.

Responsible for all phases of quality assurance on NASA space flight instruments including New Horizons, Aeronomy in the Ice in the Mesosphere (AIM), Solar Dynamics Observatory (SDO), and Geostationary Operational Environmental Satellite R-Series (GOES-R). Served as Lead Mission Assurance Engineer on the AIM program. Performed software quality assurance for the SDO program. Duties included software verification & validation, anomaly tracking, change control, configuration management, supplier quality including compliance and approval, requirements management, software risk management, metrics, creating and maintaining process and procedure documentation, and hardware inspection and test. Communicated daily with developers and project managers for requirements changes and release configuration management. Assisted in taking the company from an ISO-9001 audit score of five (out of 100) to a passing 86 (out of 100) in five years. Met weekly with NASA quality representatives for review of progress. Trained other quality assurance engineers and manufacturing personnel on processes and procedures including NASA workmanship standards (8739 series).

Responsible for all phases of testing, integration and compliance to FCC regulatory requirements for financial product software. Duties included creating and executing test plans, risk assessment, anomaly reports and tracking, requirements management, change control, configuration management, customer product/data integration validation, and tier 3 software support. Communicated regularly with developers, business analysts, and customer liaison concerning product quality and regulation compliance.

Lead Software QA Department for a startup company. Responsibilities included leading and supervising 4-9 quality engineers, hiring, and performance evaluation. Duties included process creation and implementation, project planning, implementing test plans, both manual and automated, for performance validation, usability, smoke and regression testing. Utilized black box and glass box testing, verification and validation of data conversion to products, tracked anomalies, and trained new employees both inside and outside the department. Assisted the Quality Manager with selecting new products for software testing and configuration management.

Responsible for testing proprietary backend billing software for various telecommunications clients. Duties included creating and executing test scripts using SQL. Verification and validation of data upon conversion to product. Test, report and track defects throughout project lifecycles. Served as Release Team Primary Writer. Responsibilities included producing user documentation, research, testing, writing, editing, and publishing. Also responsible for the configuration management of release notes.

Responsible for all phases of manufacture of the Space Shuttle solid rocket boosters. Areas included hardware receiving inspection, electro-mechanical, electrical, thermal protection, thrust vector control, mechanical, ordinance, and robotics. Duties included hardware inspection, test, hardware integration, safety, procedure control, and document revision control. Also responsible for verification of robotic software execution. Served on Kaizen (process design and implementation), PRT (Process Review Team), and TQM (Total Quality Management) teams supporting the Space Shuttle Program.