Resourceful executive with extensive experience improving operations for diverse businesses and non-profits. Expertly analyzes existing operations and redesigns business processes that improve key metrics, including P&L, quality and customer satisfaction. Passionate interest in organizational development and culture. Emphasizes staff development, training and adoption of best practices. Repeatedly recognized by clients and top management for ability to apply new technologies that improve organizational effectiveness. Builds, leads and motivates teams.Specialties: Workflow Analysis • Business Process Redesign and Implementation Software Implementation • P&L ImprovementTeam building • Customer Satisfaction • Performance MetricsOrganizational Development • Community Contribution
Listed skills include Management, Leadership, Business Analysis, Saas, and 37 others.