Paulo Moreira Email & Phone Number

London, England, Gb

London Area, United Kingdom

London, England, United Kingdom

Guildford, United Kingdom

Maintain a revenue base by managing account retention and annual renewalConduct Quarterly Business Reviews (telephonic/webex and face-to-face) with focus on outcomes and use case of the platformUse client success indictors to drive priority of support where risk is identified that may result in loss of businessDrive upgrade revenue from new product feature adoption and expanded usageManage escalation process of revenue projects and day-to-day issue resolution Drive revenue for the managed services department which may include bespoke development, design and managed campaign servicesBe the product advocate and expert within the B2B lead generation automation space

Guildford, United Kingdom

London, United Kingdom

Key account management within the London & South East region of the UKOn boarding and Training of new clients of the platform within the Property, Leisure and Insurance sectorProject management of design and development briefsProduct evangelist across portfolio of clients to retain and grow clientsUpsell and cross-sell with recent launch of array of additional services and productsIncrease usage of the platforms’ modules across email, SMS, automation and PrintAdvise and provide insights of best practice methodologies within the digital space

Cape Town Area, South Africa

Introducing new revenue streams to achieve 60% profitability for the departmentIncreasing revenue spend of existing clients by 20%Working with design, copywriting and front-end development departments to deliver client briefsCustodian of the email & SMS deployment operational processesEmail QA Testing: working with HTML developer to implement best practice standardsCreate wireframes for email design templates in order to brief design & HTML development teamsAnalysing campaign reports to provide insight into campaign performancePlanning, scheduling and deployment of email campaignsManaging the relationship with the businesses ESP and mobile aggregator respectively Account management: central client contact for both operational and strategic inputNew Business and pitch lead Financial planning, forecasting and reporting of the departmentConsulting, advisory and training services to existing clients

Cape Town Area, South Africa

New Business development (Hunter) Generate and qualify own generated leads by utilising industry research, social media and contactsPreforming live demonstration to match the clients requirements with the platforms capabilities to secure new businessGrowing the SAAS platforms footprint in the region with wins in Finance, Publishing, retail and property real estate sectorsClient Success management: upsell and cross sell of additional services to secure renewal periods post the initial 12 month contractManaging client integration projects with the SAAS platform that included Microsoft Dynamics, various CRM platforms and platform native API integration to enable transfer of data, triggered email programs and scheduled newsletter deliveryNegotiating contracts and closing deals to achieve 2- 4 new clients per month targetProposal writing and consultative selling of creative services which included template design and managed deployments of email campaignsTraining clients as part of the new client on-boarding process to effectively empower clients to implement key functionality of the platformConsulting and advising clients

Johannesburg Area, South Africa

• New Business hunter • Generate and qualify own generated and marketing leads in consultative/strategic sales approach• Perform live platform demonstrations to sell the Enterprise level of the service• Proposal writing and negotiating contracts – achieving a 90% retention of existing clients• Key Account Management of secured clients to increase platform usage • Upselling existing clients on smaller packages to Enterprise service offering, to increase the monthly spend per client• Networking to gain referrals by attending industry conferences, breakfast briefings and events • Product training of clients as part of on-boarding process of new brands• Consulting and advising clients on email marketing best practices

Intergrated Marketing Communications, Specialisation In Account Management

Marketing Management, Marketing/Marketing Management, General