Pam Padda Email & Phone Number

Toronto, On, Ca

Burlington, Ontario, Canada

• Leverage knowledge of prospect’s business and industry, as well as O.C Tanner's capabilities to establish value and create new opportunities • Strengthen client partnerships by establishing relationships with multiple key stakeholders within the organization including C-level executives.• Grow assigned client accounts through upsell / cross-sell opportunities.• Manage complex full sales cycle and conduct follow-up communications to move opportunities through the sales funnel.• Manage contract process for renewals and growth opportunities, as well as for new opportunities, within assigned accounts and prospects.• Prepare proposals, quotes and RFP/RFI’s for assigned prospects and accounts.• Built and cultivate prospect relationships with key stakeholders and appropriate buyer personas through consistent prospecting activities, including attending networking events. Conduct lead qualification to ensure targeted engagement.• Manage data for new and prospective clients within Salesforce CRM, ensuring all communications are logged, and information is accurate for collaboration with internal teams and to ensure strategic alignment.• Work closely with Client Success team on account planning, strategizing, and discuss client needs to retain and grow assigned accounts.

Remote

• Fostered customer relationships with key stakeholders, acted as a trusted advisor to strategically position business solutions utilizing Dell products and services to enterprise clients.• Worked collaboratively with teams, both internally and externally, to execute strategic initiatives that meet client requirements and stimulate business expansion.• Analyzed various market factors and employed strategic probing to identify, evaluate, and guide the adoption of alternative business solutions. • Utilized data-driven analysis to formulate and execute account plans, achieving critical business objectives in a competitive landscape. • Implemented strategic margin recovery plans to enhance financial performance.• Served as the primary account manager, overseeing transactional sales, and providing troubleshooting support. • Efficiently manage competing demands from multiple stakeholders and balance short-term and long-term priorities.

North York, Ontario, Canada

• Served as a trusted advisor to customers and prospects. Demonstrated in-depth understanding of Dell's products and services while prioritizing customers business objectives and ensuring customer satisfaction.• Implemented prospecting strategies, including cold calling, emails, and networking. Effectively utilized Salesforce CRM systems for streamlined communication and collaboration with sales teams to align prospecting efforts with overall sales strategies. Utilized metrics and reporting systems to measure prospecting success and providing valuable insights.• Responsible to drive inbound and outbound correspondence, with a focus on cultivating and expanding business relationships among both existing and new customers, using data-driven analysis.• Day to day account management activities, overseeing transactional sales, troubleshooting support, and collaborating with the team to foster the growth of our customers in both strategy and execution. • Provided coaching on closing complex deals and supported others in staying current with Dell's technology, products, and services.

Markham, Ontario, Canada

• Served as a trusted advisor for key accounts. Fostered high levels of customer satisfaction through the nurturing of positive relationships with key stakeholder and prompt resolution of customer demands.• Managed end-to-end key accounts, including overseeing order fulfillment, data verification, facilitating returns, maintaining departmental standards, and actively supporting initiatives to drive growth within assigned account base.• Coordinated custom print orders, oversaw the entire workflow of artwork entry, graphic requests, production, forecasting activities, and taking a proactive approach towards inventory management.• Applied task prioritization strategies to consistently complete assigned projects promptly, demonstrating a commitment to meeting deadlines.• Develop strategic pricing strategies through extensive research and analysis, ensuring accuracy and transparency.• Provided bilingual assistance by translating communications between English and French, facilitating seamless communication across diverse teams internal and external.

Lasalle, Qc

• Manage day-today operations of dental office and maintain a professional reception area.• Manage the dentist and the dental hygienists schedules• Check in patients, registering new patient files and updating existing files.• Provide excellent customer service, maintain good patient relations and handle patient complaints.• Manage account receivable, accounts payable and perform daily and weekly financial activity reports.

Beaconsfield, Qc

• Handle inquiries from visitors and personnel.• Provide administrative and clerical support to superiors.• Screen telephone calls and emails.• Manage superiors calendars, office operations, coordinate and organize client meetings, make travel arrangements.• Monitor and maintain office equipment, control inventory relevant to reception area.• Conduct research, coordinate administrative files and archive governmental documents.

West-Island, Qc - Contract Based

• Handle inquiries from visitors and personnel.• Provide administrative and clerical support to superiors.• Screen telephone calls and emails.• Manage superiors calendars, office operations, coordinate and organize client meetings, make travel arrangements.• Monitor and maintain office equipment, control inventory relevant to reception area.• Conduct research, coordinate administrative files and archive governmental documents.

Pointe-Claire, Montreal

• Manage accounts receivable and accounts payable.• Maintain customer accounts up to date and conduct follow-up with customers.• Prepare and submit transmittal, prepare correspondence, reports and documents.• Logging of documents, set up and maintenance of filling system.• Maintaining and updating tracking logs and records.• Update and assist engineers for the latest revision of drawings and submittal.

Bachelors Degree In Political Science

Dec – Administrative Studies, Specialization In Hypermedia Technology And Publication Design, Public Administration