Panawan T. Email & Phone Number

China

Thailand

Shanghai, China

Shanghai, China

Client support role: assisting clients to fulfill their project’s needs with high-level product execution, facilitating in-person interactions between clients and GLG’s council members, and exhibiting business communication and service skills.Key Responsibilities:- Fulfilled project requests for clients with high-quality deliverables based upon client’s project objective and assisted in consultation/meeting/call scheduling.- Coordinated with cross functional and international colleagues to execute the project efficiently. Collaborated closely with team members, business development colleagues in order to deepen existing client relationships.- Maintained and expanded relationships with clients.

Seoul, South Korea

Thai game market specialist role: collaborate with the PM, game design, and development teams to provide customer service to Thai players, conduct research on the Thai and SEA markets, and offer insights on trends and competitors in the region.Key Responsibilities:- Lead the team to ensure high performance.- Localize games and other necessary content.- Conduct research on the Thai game market, including topics such as the importance of social media in Thailand, the Thai game market in the first quarter of 2018, and mobile game payment methods in Thailand.- Provide monthly reports to the management team and project managers.- Manage the Thai Facebook official page and collaborate with the community team to plan social content and events.Oversee Thai customer operations.

Seoul, South Korea

Seoul, South Korea

Social application platform in South KoreaKey Responsibilities: - Translate contents (TH<>KR)- Ran Facebook page as an admin- Conducted research on the remarkable Facebook page and influencers for future partnership plans.

Bangkok, Thailand

A Member of product development teamCoordinated with global staff members on email content and support all forms of A/B testing.Key Responsibilities:- Managed weekly hotels’ promotion details and handling query details- Provided operational support and admin duty to the manager- Liaised with in-house and outsource translators to maintain a high-quality translation

Thailand

Special Service Department (LP), International Airport based, passengers facing role; assisting passengers who need extra assistance.Key Responsibilities- Assisted passengers with disability, pregnant travelers, infant travel and unaccompanied minor or youth.- Supported and handled passengers’ enquiries at the ticket office and check-in counter.

Chinese Language Program

International Cultural Exchange School (ICES)

Master Of Arts - Ma, Korean Studies

Korean Language Certificate, Korean Language

Bachelor Of Arts - Ba, English

Other, Intensive Korean Language