Pan Chen Email & Phone Number

Woodbury, Mn

Develop analytical strategies and perform analysis using medical claim and prescription data in combination with member survey assessments to identify treatment patterns as well as target populations and areas for continuing medical education provided by Medscape (Client: Medscape). Provide consultation services on reporting strategies to facilitate development and implementation of research projects; design and develop Tableau dashboards allowing for sharing data and analytical results with both internal and external stakeholders (Client: MPA Healthcare Solutions). Devise solutions to streamline management and reporting of academic data from Chicago Public School system, thereby generating savings and reducing resources by 80% on related data processing and report development in future years; design and develop interactive Tableau dashboards enabling data sharing at different levels of analysis among various levels of stakeholders (Client: Youth Guidance).

Chicago, Il

Oversaw wide range of research and business projects, addressing needs, conducting resource assessment, and ensuring timely and high-quality final deliverables. Aided with research design and translated research questions into healthcare-related clinical and administrative data and analytical needs, resulting in faster and more insightful decision making and efficient R&D process. Transformed company’s reporting process by developing strategies integrating data visualizations into research and business project development and clearly communicating to internal and external stakeholders. Led data visualization strategies by applying best data visualization practices to support data accessibility and engagement, internal/external communications, client deliverable development, as well as publication and conference presentation efforts. Relied on strong knowledge in process management and visualization best practices and Tableau expertise to devise processes that led to standardized, streamlined, and optimized report generations, thereby reducing the time needed to develop, review, and interpret data mining/data exploration R&D reports by >75% and decreasing the time needed to build client deliverables by >50%. Applied solid research, communication, and supervision skills and knowledge in data processing and analytics to bridge communication gaps between leadership and technical teams, substantially enhancing the quality of work delivered. Evaluated and consulted on rigidness and consistency in data build methodologies and identified areas for improvement to ensure data integrity and completeness. Engaged in process improvement as part of the middle management team, monitored progress of company-wide projects and supervised work performed by technical teams. Trained internal resources in supporting data visualization practices.

Chicago, Il

Developed strategies for managing and analyzing program implementation and outcome data across various platforms (e.g., SQL, Excel, SPSS) for reporting, evaluation, and improvement efforts. Created processes utilizing highly interactive data visualizations to support data quality monitoring, program fidelity, performance tracking, and service/evaluation redesign. Designed and developed highly interaction Tableau dashboards that allowed for delivery of real-time and easy-to-interpret reports from over 8,000 program participants and 80 program sites to supervisors, program managers, and leadership team members to facilitate process and quality improvement. Set up and maintained Tableau server. Provided consultation on data collection, analysis, and evaluation design for the Research & Evaluation team. Led project to replace existing data collection system; played key role in identifying data needs, supporting the RFP development, reviewing all responses to RFP, and leading needs assessment meetings with program staff. Trained over 100 staff members, supervisors, and directors on data usage/interpretations; supervised data associate. Honored as Tableau Foundation Data Viz Challenge Winner in 2015 and 2016.

Provided research and analytical consultation and supervision services to the chair and residents of department. Assisted with data collection and project management for an NIH-funded study. Designed various research projects with research results published in leading peer-review journals and highlighted at The Forefront by University of Chicago Medicine. Prepared Institutional Review Board (IRB) protocols, conducted data analysis, engaged in grant writing, and prepared manuscripts and technical reports.

Auburn, Alabama Area

Directed the journal’s daily operations, including processing submissions, managing and communicating with reviewers and authors, and drafting action/decision letters. Ensured timely and accurate communication of the chief editor and reviewer’s feedback and decisions to the authors.

Data analysis, interpretation of findings, article preparation based on Mobile Youth Survey, the International Study of Adolescent Development, and PeaceBuilders Program, supervision of undergraduate research assistants, program evaluation of Office of School Readiness Pre-K Efforts (responsibilities included data management, data entry, data analysis, and report reparation as well as supervision of undergraduate research assistants)

Independently taught Adolescent and Adult Development in the Family (HDFS 3030). Select topics included biological development and psychosocial processes, gender, externalizing-internalizing behaviors, sexuality, ethnic diversity, and identity.

Lab Instructor for Research Methods II (HDFS 7060)

Teaching Assistant for HDFS 4500 (Hospitalized Children) and HDFS 2010 (Lifespan Human Development in the Family Context)

Ph.D., Human Development & Family Studies

Ba & Ma, Sociology