Focusing on improving EBIDTA, gaining competitive edge through costs , quality and technology.Business Transformation Initiatives:o Benchmarked OSD manufacturing with POBOS (McKinsey) and brought multiple areas to top Decile performance. o Benchmarked Bulk Drug Chemical yields with theoretical yields and brought all molecules to 95 % or more of each reaction.o Led Industry’s 1st product robustness program to bring all CQAs to 6 sigma level of quality. Led a program to reduce… Show more Focusing on improving EBIDTA, gaining competitive edge through costs , quality and technology.Business Transformation Initiatives:o Benchmarked OSD manufacturing with POBOS (McKinsey) and brought multiple areas to top Decile performance. o Benchmarked Bulk Drug Chemical yields with theoretical yields and brought all molecules to 95 % or more of each reaction.o Led Industry’s 1st product robustness program to bring all CQAs to 6 sigma level of quality. Led a program to reduce invalid OOS by 50% in two successive waves. Total OOS (sum of valid and invalid OOS) dropped by 50 % in two years.o Compliance: Reducing no of Investigations by more than 50 % and getting to right root cause and hence right CAPA. Annual product Quality Review ( DP and DS) , Out of Trend, Handling of Laboratory Incidents, Analyst Qualification etc SOPs are lead by Op Ex Team. Part of all regulatory responses with respect to above categories.o Delivered bottom-line savings in excess of INR 5000 Mn (56 Mn USD) over 6 years, through these initiatives. Some of these molecules exceeded savings of INR 300 Mn per year (4 Mn USD). o Leading Digital Transformation of three largest plants with McKinsey using Digital Twins, Digital Performance Management, Predictive models and real time IIOT platforms.o Adopting most advanced technology in Tablet manufacturing and API manufacturing to make 4 products most competitive. Enablers and Awards:o Developed capability of Six Sigma and statistics by training more than 75 BB & GB each and 1000 eGB.o Won D L Shah National Quality Awards consecutively for 5 years and CII Six Sigma award for 3 years. Lupin has also won Operational Excellence Award consecutively for three years within the Pharma industry. Got Most sites in Lupin to Platinum and Gold level in NAMC awards. Show less

Complete responsibility of delivery and growth of business services of world’s 2nd largest chemical manufacturing company in a hybrid model. Responsible for delivery across the 4 global centres in Mumbai, India; Michigan, US; Tianjin, China; and Sao Paolo, Brazil. This is the third largest client of TCS BPO with a FY 13 billing of 40 M USD. Global strength of people in the account is currently at 1400. Some of the Key result areas are:o Deliver on committed SLAs, CSAT and… Show more Complete responsibility of delivery and growth of business services of world’s 2nd largest chemical manufacturing company in a hybrid model. Responsible for delivery across the 4 global centres in Mumbai, India; Michigan, US; Tianjin, China; and Sao Paolo, Brazil. This is the third largest client of TCS BPO with a FY 13 billing of 40 M USD. Global strength of people in the account is currently at 1400. Some of the Key result areas are:o Deliver on committed SLAs, CSAT and financial controls across 8 towers of P2P, O2C, R2R, SCM, IS, HRO, EH & S, Enterprise Reporting across 4 global centres. o Deliver on contractual commitments of very high productivity improvement 25 % of cost over three years.o Manage movement of 250 FTEs to low cost centreso Improve customer satisfaction and position TCS as partner which brings value.o Deploying metric measurement toolo Deliver Global governance and common delivery standards across all centresAchievements:• Delivering transformational project in US geography on accounts payable to improve productivity, payment on time and reduce delayed payments.• Movement of 200 FTEs, to low cost centres in India and China.• Developed and deployed a new architecture of metrics measurement globally.• Delivered 16 M USD cost improvement across network in partnership with client leadership. This has been managed with TCS patented HercuLEAN and a framework of identifying projects, tracking and facilitating execution.• Improvement of centre performance score from 0.80 to 0.90 ( 12.5 % improvement) Reduction in L1 and L2 errors from 135 to 38 ( 72% reduction)• TCS Internal metric improvement: customer satisfaction from 72.9% to 81.5%, profitability from 63% to 68 %, employee satisfaction from 71.9 to 73.1 Show less

Head Process Excellence for TCS BPO .Responsibilities:• Responsible for the process excellence globally for BPO of TCS spread across India and abroad with major centres in Chennai, Mumbai, Bangalore, Kolkatta ,Baroda and Latam. Each centre is managed by a Quality Head. Current strength of TCS BPO is approx 15,000 people in India and 2000 in Latam, Europe, and China. Portfolio of responsibilities includes Lean Six Sigma, Quality, Risk and Info Security.•Currently working… Show more Head Process Excellence for TCS BPO .Responsibilities:• Responsible for the process excellence globally for BPO of TCS spread across India and abroad with major centres in Chennai, Mumbai, Bangalore, Kolkatta ,Baroda and Latam. Each centre is managed by a Quality Head. Current strength of TCS BPO is approx 15,000 people in India and 2000 in Latam, Europe, and China. Portfolio of responsibilities includes Lean Six Sigma, Quality, Risk and Info Security.•Currently working on following KRAso Generating net benefit of USD 20 Million ( 6% of Revenue) for FY 2011.o Develop problem solving capability in the BPO people thru Lean Six Sigma trainings ( RCA, SPS, LEAN,GB,BB,APS)o Developing Gold standard processes with improvement leavers.o Developing effort estimation model of BPO processes.o Integrating acquired BPO, taken over recently into TCS quality management systemo Deploying Risk assessment and mitigation model Show less

Deployment Leader and Master Black Belt for entire organisation with special focus on Kaya Skin Clinics; managed 40 Green Belts and 2 Black Belts Completed over 100 projects in the several cycles of DMAIC projects across Kaya Skin Services, Manufacturing, Sales, Materials, R & D, HR, Finance and IBG Attained success rate of more than 80%, achieved maximum benefit using Six Sigma and generated savings of INR40 Million and potential benefit of INR50 Million

Managed total turnover of INR2.5 Bn and 8 units located at 6 different places in India Set up a Hair Oil Complex at Dehradun and closed related contract manufacturing operations; led a team for manufacturing hair oils with an investment of INR100 Million & generating a turnover of INR1 Billion Registered improvement in service level from 85% to 98% and lead time to respond in changes to the plan went down from 15 days to 5 days Obtained Internal ISO Certification for three… Show more Managed total turnover of INR2.5 Bn and 8 units located at 6 different places in India Set up a Hair Oil Complex at Dehradun and closed related contract manufacturing operations; led a team for manufacturing hair oils with an investment of INR100 Million & generating a turnover of INR1 Billion Registered improvement in service level from 85% to 98% and lead time to respond in changes to the plan went down from 15 days to 5 days Obtained Internal ISO Certification for three contract units for consistent quality Show less

Executed expansion of the plant from 70 TPD to 150 TPD in two phases with a total investment of INR120 Million Achieved a cost reduction of INR80 Million over four years as part of initiatives Converted the plant to a cost advantage plant with a cost differential of INR1200 per ton of oil processed as compared to subcontracts over four years Developed capability in the plant of refining 5 different type of oils such as SFO, Safflower, Corn, Coconut and Rice Bran … Show more Executed expansion of the plant from 70 TPD to 150 TPD in two phases with a total investment of INR120 Million Achieved a cost reduction of INR80 Million over four years as part of initiatives Converted the plant to a cost advantage plant with a cost differential of INR1200 per ton of oil processed as compared to subcontracts over four years Developed capability in the plant of refining 5 different type of oils such as SFO, Safflower, Corn, Coconut and Rice Bran Implemented TPM (Total Productive Maintenance) in the plant and contract manufacturing; augmented production by 25% and rework percentage to almost nil Steered implementation of ISO 9000 standards in various production units Successfully implemented simple ‘Performance Measurement System’ and identified vendors through Reverse Auction Show less

Structured process modification and enhanced the productivity by 25% leading to 15% reduction in variable cost and 30% reduction in R & M cost Successfully enhanced the oil extraction efficiency from 93% to 95% through adapting new drying technology and reducing residual oil in cake Supported and sustained continuous improvement work culture in the highly unionised environment of Kerala

Responsibilities:  Effective management of various commercial activities and dealing with formalities and documentation related to Excise, Sales Tax, Octroi, Customs etc. Responsible for ensuring timely collection of outstanding and making price variance claims.Achievements: Selected to lead commercial operations for 5 major projects valuing Rs 1.50 Billion with Reliance, BPCL and RCF. Saved Rs 0.75 Million through detailed work out of Price Variation Clauses.