• Troubleshoot the client’s server’s related problems.• Create tickets for Clients and contractors onsite using Jira and Service now.• Assemble the cages for Clients for installation of new servers in the data center.• Handle the Incoming and outgoing shipments of the customers and create tickets.• Handle the client Tape vaulting procedure every week.• Maintain the inventory of the Servers and accessories in the data center.

• Understand the master test plan and the project plan.• Performed manual black box testing of the applications running on IOS and Androidhandheld devices.• Involved in installing/uninstalling clients on various platforms.• Performed Front end testing, Regression, Integration, Ad-hoc and GUI testing of applications manually.• Worked on application deployment.• Updated the Test cases and Re-installed the complete application on various devices whenever a new build is… Show more • Understand the master test plan and the project plan.• Performed manual black box testing of the applications running on IOS and Androidhandheld devices.• Involved in installing/uninstalling clients on various platforms.• Performed Front end testing, Regression, Integration, Ad-hoc and GUI testing of applications manually.• Worked on application deployment.• Updated the Test cases and Re-installed the complete application on various devices whenever a new build is released by the development team.• Raised bugs in quality center with the defect summary, description, components, environment, versions and attached screen shots for giving more insight to the development team.• Participated in Test Case walkthroughs and inspection meetings.• Worked hand to hand with Business Systems Analysts and Development teams on mobile application root cause analysis, research and debugging• Actively Participated in QA team meetings to discuss testing process.• Communicate the bug status and test case coverage status on a daily basis. Show less

• Develop creative as well as compelling visual designs inclusive of working mockups, paper prototypes, icon development and screen layouts.• Collaborating with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web based applications built on various web technologies.• Assisted in creating the Test Plans and supported in documentation for regression testing.• Wrote test cases for all the modules based on functionality… Show more • Develop creative as well as compelling visual designs inclusive of working mockups, paper prototypes, icon development and screen layouts.• Collaborating with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web based applications built on various web technologies.• Assisted in creating the Test Plans and supported in documentation for regression testing.• Wrote test cases for all the modules based on functionality and use case given by the Business Analyst.• Work with QA Department on a customized testing plans. Show less