Pankaj Dhar Email & Phone Number

Arbil, Iraq

-Leading Operations of a Large format Hypermarket on 80,000 sq.ft with an annual turnover of 38 million USD across four major departments with a team span of 200 team members.- Bringing operations efficiency in daily operations, Achievement of top line, KPI/KPA.- Inventory Management, Supplier performance and approval authority of day to day purchase orders for both Hypermarket and Warehouse.- New product/ category development and working on supplier performance for Negotiating commercials, Operations support, and delivery performance.- Lead HORECA/ Corporate grocery orders. - ATL and BTL design and execution in coordination with respective Buyers and Marketing team.- Shop in shop, Space renting and respective brand pentation management in coordination with respective buyer and commercial Manager.

Nairobi, Kenya,

- Managing travel duty free operations across West Africa for three formats including Airport Shops, Seaport Shops and Diplomatic Duty free supermarkets.- My role encompasses managing entire operations for 12 company owned stores across with an annual turnover of USD 9 million.- Managing strategic operations ensuring meeting Profitability of each individual store, Regional profitability, New Business Development, - Necessary Government approvals from Airports, customs and local government.- Monitoring Inventory levels, Lead stock and liquidation process for the entire region.- Bringing efficiency in the team performance, SOP's, cost optimization, EBIT, Shrinkage and BONDIN out process.

Punjab, India

- Worked as a Core Team management support in setting operations at Karnal, Ambala, Ludhiana and Amritsar store.- Certified Supermarket operations based on Wal-Mart USA Process.- Managed Supermarket operations ensuring meeting Top line and Bottom line, KPI/KPA, Compliances and P&L management.- Managed operations with a success rate of 92 % in Topline and 94 % in meeting ABV and Shrinkage control.- Managed other functions such as Ordering and Inventory Management, In-stock management, Liquidation process, Training and motivation.- Remained in the top 3 levels for three consecutive months in the management Dashboard

Delhi, India

Worked as Store Operations Manager of a Large flagship format store on 20,000 sq. ft area at Lado Sarai, managing store management, category growth, visual merchandising across four major departments encompasses Furniture and Furnishing, Home & Décor, Kitchen & Bathroom, Linen, art and Craft with an annual turnover of 2 CR.

India

Retail OperationsCustomer Care managementMerchandising

Executive Mba, Marketing And Finance

Sales and Marketing Operations Management. Brand Management

B.Com, Accounting & Business Administration