Pankaj Chopra Email & Phone Number

Dartford

London, England, United Kingdom

Top tier wealth is a sophisticated wealth management front office desk risk tolerance system. Technologies: Java, web sphere, power Centre, Unix, Wintel servers. My duties here mainly involve risk mitigation of Portfolio management, Workflows and mortgage system. Support the Service & Product Manager across several technical domains. Ensure workflows, processes, tooling and applications are operated and run with highest quality standard within the agreed Service Level Targets. Collaborate with our build/change partners towards delivering quality changes to production.Following systems are used for portfolio management –• 3rd Party application from Expersoft (http://www.expersoft.com/portfolio-management-modules.html) used to place trades like equities, bonds, funds. • Payments and trading system used by clients and on behalf of clients• Mortgage application from BancTec (http://www.banctec.co.uk/)• Workflow management tool that simplifies and automates business operations.

London, United Kingdom

London, United Kingdom

• Currently working for Deutsche Bank in financial Risk data warehousing to manage and streamline global technology operations with minimal intervention production management.• Reporting monthly management reporting pack to CEO on Finance and KPI's.• Customer Service Manager for regulatory application using Oracle 9i.• Issue Analysis and driving continuous service level improvements (CSI) programme to reduce manual processing and contributed in reducing vendor FTE. • Automation of manual activities using python scripting and various other tools.• Standardised financial monitoring to bring visibility of issues and effective handling of closure.• Received recognition award for stream lined Incident management and achieved 24% average reduction in incident count. Automated incident management report to give hive high level view of progress and actions to be taken.• Managing Changes and presenting to CAB.• Understanding and ensuring compliance to audit policies.• Relationship Management between Business/User.• Coordination for infrastructure Management.• Identifying and rectifying gaps in service deliverables.• Regular review and optimisation of resources.• Dynamic Dashboards creation for management.• eBCM coordinator.• Planning, coordination and delivery of Disaster Recovery/BCP.• Configuration management using varies tools like GIT & CVS.• Continues Integration and Continues Delivery using Jenkins, Puppet & Ansible.• Containerization tools like Docker, Docker Swarm and Kubernities• Confluence and share point documentation management

Top tier wealth is a sophisticated wealth management front office desk risk tolerance system. Technologies: Java, web sphere, power centre, Unix, wintel servers. My duties here mainly involve risk mitigation of Portfolio management and mortgage system. Portfolio management is done via various inbuilt / external systems. Following systems are used for portfolio management –• 3rd Party application from Expersoft (http://www.expersoft.com/portfolio-management-modules.html) used to place trades like equities, bonds, funds. • Mortgage application from BancTec (http://www.banctec.co.uk/)• Workflow management tool that simplifies and automates business operations.

Imagine(derivative.com) software calculates elevated level of sophisticated risk analysis and transparency to funds of funds, institutional investors, asset managers and others that invest across multiple funds and asset classes. By independently sourcing, verifying, aggregating, and normalizing the fund level data that is typically not accessible by investors, then applying common sets of risk exposures and risk scenarios, Imagine's Risk Aggregator provides the framework for comprehensive risk analysis.Responsibilities:• Day to day support of imagine production systems. This involves pro-active and reactive support to ensure that software applications are operating as required. Incident management and follow up using tools such as sales force.• Respond to production issues using technologies Shell Scripting, Perl scripting, MongoDB, Sybase, PL/SQL and Autosys• Analysing production environment problems, proactively monitoring systems (e.g. exception logs), investigating errors and resolving where possible. Tracking problems to resolution and documenting fixes. Managing the communication with client user whilst an incident is under investigation.• Maintenance and development of SQL databases, Unix/Perl shell script in use within production systems.• Enhance system functionality buy adding new asset classes using above tool.• Integration testing, UAT Testing and Stress testing. Release Management for Change requests.

London, United Kingdom

Application lead analyst Change management using ITIL tools such as Service Now. Understanding and ensuring compliance to audit policies. Driving continuous service level improvements. Overseeing Help Desk management. Release Management for Change requests. Relationship Management between Business/User. Coordination for infrastructure Management. Incident management and follow up using tools such as Service Now. Production bug fixing (process monitoring) L2, L3 escalation handling by providing issue resolution or root cause. Identifying and rectifying gaps in service deliverable. Regular review and optimization of support resources. Planning, coordination and delivery of Disaster Recovery/BCP Database Administration management. Compliance to Industry best practice operations adopted, i.e. ITIL. Respond to adhoc production issues using technologies SQL,PL/SQL, C# and Shell Scripting.

Involved in implementation of Basel norms for Expected positive exposure reporting (implemented Basel I and Basel II norms for EPE) using C++,STL, shell scriptingEnhanced the FCLTester using web technologies such as JavaScript, Apache-Tomcat server, HTML and shell scriptingImplemented database procedures and packages in Oracle 10g environment.Used tools such as Toad, Sql developer for Oracle 10g.Exposure to EPE and Basel regulations.SAS analyst for credit risk modellingPlanning, coordination and delivery of Disaster RecoveryReceived high performer award twice.

Mca, Computer Science

Bachelor Of Computer Application, Computer Technology/Computer Systems Technology, First Division