Rahul Panwar

Rahul Panwar Email and Phone Number

Team Lead - Post Sales and Operations @ magicpin
Gurugram, HR, IN
Rahul Panwar's Location
Gurugram, Haryana, India, India
About Rahul Panwar

As a Team Lead at magicpin, I oversee the sales and operations of one of the fastest-growing platforms for local commerce in India. With a Gradation in International Business and Marketing from Rajasthan University I have a strong foundation in consumer behavior, psychology of marketing, and global business strategies. I have successfully led teams to achieve and exceed sales targets, implemented strategies to streamline operations, resulting in cost savings, and developed and executed effective marketing campaigns. I have also ensured high levels of customer satisfaction through effective problem resolution, using my exceptional communication and service skills. Additionally, I have leveraged my technical proficiency in Excel basic SQL, Python, Machine Learning, and Google Sheet Automation to optimize data analysis, reporting, and automation. I am passionate about learning new skills and technologies, and I have completed a Python Basic course from Career Ninja to enhance my programming and machine learning abilities. I am also motivated by the challenge and opportunity of working in a dynamic and fast-paced environment, where I can contribute to the growth and success of the company and the team.

Rahul Panwar's Current Company Details
magicpin

Magicpin

View
Team Lead - Post Sales and Operations
Gurugram, HR, IN
Website:
magicpin.in
Employees:
1002
Rahul Panwar Work Experience Details
  • Magicpin
    Team Lead - Post Sales And Operations
    Magicpin
    Gurugram, Hr, In
  • Magicpin
    Team Lead - Sales & Operations
    Magicpin Jun 2023 - Present
    Gurugram, Haryana, India
    Leadership Skills: Successfully led teams to achieve and exceed sales targets.Project Management: Implemented strategies to streamline operations, resulting in cost savings.Customer Relationship Management: Ensured high levels of customer satisfaction through effective problem resolution.Technical knowledge ExcelSQL (Basic)Python (Basic)Machine Learning (Basic)Google Sheet Automation.MISCustomer Service Exceptional communication and service skills.Marketing: Developed and executed effective marketing strategies.
  • Magicpin
    Senior Associate - Sales & Operations
    Magicpin Jan 2021 - Dec 2023
    Gurugram, Haryana, India
    Generating Onboarding Links:Creating Opportunities in CRMUpdating PaymentsHandling Queries for Onboarding Trackers ,Fine Dine Onboarding Tracker, Fashion Onboarding TrackerTraining for Fine Dine OnboardingThe onboarding process involves generating unique links for eligible categories, creating opportunities in CRM to track progress, updating payments accurately, handling queries efficiently, and establishing dedicated trackers for Fine Dine and Fashion categories. Additionally, provide specialized training for Fine Dine onboarding, emphasizing the MX process.
  • Magicpin
    Senior Associate - User Onboarding Experience Analysis
    Magicpin Jun 2018 - Jun 2022
    Gurugram, Haryana, India
    Worked on enhancing the conversion percentages of Upsell leads from the provided pool.Improved the quality of leads through strategic measures.Maintained pricing hygiene for Upsell merchants, with a major focus on Tele Sales and Operations.Streamlined the entire process of bridging Tele and Field Sales Teams.Achieved a significant increase in the conversion percentages of leads from the given pool, ranging from 2 to 2.5 times.
  • Magicpin
    Associate - Opportunity Quality Test - Oqt
    Magicpin Dec 2018 - Dec 2020
    Gurugram, Haryana, India
    Verified and qualified leads for the Sales team, consisting of 30 to 35 members, focusing on Upsell 1 & Upsell 2 of merchants nationwide.At the end of the day, compiled and organized all verified leads data.Completed assignments for the leads and distributed them to city heads across Pan India.Facilitated Business Development (BD) teams in their outreach efforts by providing them with the necessary lead information.Enabled BD teams to visit the designated locations and generate revenue through effective engagement with the leads.Successfully achieved the team target with an impressive average of 90%.Significantly increased merchant acquisition by five times compared to previous figures.Provided training for new team members, ensuring a smooth onboarding process and understanding of the sales processes.Played a key role in driving adherence to the use of CRM (Customer Relationship Management) tools.Continuously provided feedback and suggestions to enhance the flow and efficiency of CRM usage within the team.
  • Magicpin
    Inside Sales Associate
    Magicpin Sep 2018 - Nov 2018
    Gurugram, Haryana, India
    Started my journey for a completely new experiment i.e. acquisition of merchants over the call, earlier it was done through field team only.Embarked on a groundbreaking experiment: merchant acquisition over the phone, a departure from the traditional field team approachSurpassed the monthly acquisition figures of field agents by more than two times within the initial phase of the experiment.Recognized for outstanding performance and dedication, receiving the prestigious Most Valuable Employee award.Successfully demonstrated the viability and effectiveness of the new approach in acquiring merchants through remote communication.Inside sales - Remote Interaction: Inside sales involves sales activities conducted remotely.- Digital Channels: Inside sales leverage various digital channels, such as social media, online presentations, and web conferencing, to connect with prospects and facilitate the sales process.

Rahul Panwar Education Details

Frequently Asked Questions about Rahul Panwar

What company does Rahul Panwar work for?

Rahul Panwar works for Magicpin

What is Rahul Panwar's role at the current company?

Rahul Panwar's current role is Team Lead - Post Sales and Operations.

What schools did Rahul Panwar attend?

Rahul Panwar attended University Of Rajasthan, Career Ninja, Maharshi Dayanand University Rohtak, Great Learning.

Who are Rahul Panwar's colleagues?

Rahul Panwar's colleagues are Ankit Mahajan, Mishra Dileep, Vikash Yadav, Chanda Bhandari, Vishwas Soni, Abhishek Tripathi, Aquib Anwar.

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