• Sale of cloud software solutions - SaaS (chatbot, contact center and marketing automation) and CPaaS messaging (WhatsApp, SMS, RCS, E-mail, Voice, Video, Mobile App, Live Chat, Telegram, Facebook Messenger, Apple Messages for Business, Google Business Messages, Instagram, Twitter);• Sale of security solutions for mobile devices (SIM Swap, CPF Validation, Silent Mobile Verification);• Design and presentation of technical solutions for customers;• Technical support for sales from the discovery to the acquisition of the assigned projects;• Discovery of technical requirements and solution designer;• Identification of opportunities to monetize professional services;• Management of demos and POCs via portal and APIs;• Overview of products in relation to the market;• Providing feedback to guide the development/roadmap of product features;• Technical management of RFPs and information security questionnaires.

• Customer service and preparation of technical and commercial proposals for large account solutions - focus on serving companies in the telephony and datacenter segments, in Brazil and Latin America;• Preparation and maintenance of Unit Price List;• Profit margin analysis and business viability;• Delivery plan analysis for focus project;• Alignment of client x company schedule for the delivery of new projects;• Organization and holding of meetings with customers in Brazil and abroad;• Support to account managers in the internal pre-sales service;• Technical product support for optical cables and application for low / medium complexity solutions.

• Elaboration of technical specifications of products and respective raw materials;• List of components and subcomponents (Bill Of Material) of products;• Preparation of manufacturing scripts and work instructions;• Elaboration of product costs based on the size of the production batch, process times and raw materials;• Analysis of application of alternative materials and optimization of manufacturing scripts with a focus on cost reduction, without changing performance and product quality;• Technical support to the productive sector in matters related to manufacturing processes;• Technical support to the sales sector in matters related to product design;• Analysis of national and international customer specifications;• Supplier development with the sourcing / purchasing department;• Maintenance and updating of technical documents related to products and manufacturing processes in Smarteam software for product lifecycle management (PLM);• Maintenance and updating of technical data related to products and manufacturing processes in specific ERP software (SAP).• Participation in a cable specification working group with other national manufacturers• Focal point in Latin America for product certification and homologation processes with regulatory body

• Elaboration of technical and commercial proposals for solutions using products from the portfolio in the communication, transportation and industrial segments;• Preparation of Unit Price List for telephone operators and installation companies;• Regular follow-up of proposals with the client;• Negotiation of commercial conditions (price, payment term and delivery lead time) with the client aiming at closing the proposal or contract;• Receipt of purchase orders and forwarding to the after sales department;• Support to account managers in internal pre-sales;• Creation of customer record in the Customer Relationship Management - CRM system and maintaining the costumer data on SAP.

• Elaboration of technical and commercial proposals for solutions using products from the portfolio in the communication, transportation and industrial segments;• Preparation of Unit Price List for telephone operators and installation companies;• Regular follow-up of proposals with the client;• Negotiation of commercial conditions (price, payment term and delivery lead time) with the client aiming at closing the proposal or contract;• Receipt of purchase orders and forwarding to the after sales department;• Support to account managers in internal pre-sales.

• Preparation of technical and commercial proposals for mechanical, electrical and automation services and adaptation of NR 12;• Interpretation of projects and technical specifications;• Conducting technical visits for data collection;• Identification of materials to be used in the project and search for suppliers according to technical and commercial criteria;• Price quotation for inputs and services for cost composition;• Preparation of spreadsheet of quantity, estimate and costs of materials and services;• Improvements in the method of pricing materials and services;• Review of vendor commercial proposal documents.

• Preparation of technical and commercial proposals for mechanical, electrical and automation services and adaptation of NR 12;• Interpretation of projects and technical specifications;• Conducting technical visits for data collection;• Identification of materials to be used in the project and search for suppliers according to technical and commercial criteria;• Price quotation for inputs and services for cost composition;• Preparation of spreadsheet of quantity, estimate and costs of materials and services.

• Monitoring in the field of maintenance and interventions in gas pipelines and natural gas compression stations;• HH capacity analysis (man-hour) by execution specialty and by facilities;• CEP analysis of process indicators to optimize the maintenance plan;• Budget of devices, parts and equipment with suppliers;• Survey of changes in the design of facilities;• Preparation of preventive, corrective and predictive maintenance process flowcharts;• Management of as-built documentation of diagrams and technical documents (SPDA, grounding, single-line diagrams, P&ID flowcharts, equipment manuals, data sheets, drawings, among others) in the Electronic Document Management (GED) system;• Failure analysis of installations;• Analysis of process indicators (relative pressure, differential pressure, temperature, flow, among others) using the Supervisory Control and Data Acquisition (SCADA);• Navigation and reporting of maintenance orders in the SAP system;• Development / programming of SCADA process variable screens.

• Implementation and maintenance of Total Quality Management tools;• Acting as a facilitator of the 5S program and facilitator of standardization in a manufacturing environment;• Creation / update of the business description;• Creation / update of process maps (flowcharts) and operational procedures;• Structuring of routine meetings;• Elaboration of reports of process anomaly;• Update of management tables in sight;• Verification of control charts using Statistical Process Control (CEP);• Assistance in the preparation of PDCAs to control indicators;• Assistance in SWOT Analysis in operational areas;• Participation in Result Improvement Groups;• Frequency checking of LLR (Cleaning, Lubrication and Retightening) of machinery.

• Counter service;• Sending internal communication;• Consolidation of data in a system;• Support for the integration of new employees in the company;• Management of training materials;• Opening of system calls;• Archiving of documentation.

• Scheduling appointments and exams;• Telephone and face-to-face service;• Authorization for consultations and exams;• Analysis of service reports.

• Control of customer payments;• Data entry in the system;• Preparation of reports for the unit's board of directors;• Document archive.