Paolo Mori Email & Phone Number

Rome, It

Firenze, Italia

EMEA Region Head of Retail Operations and Sales Support for the unique and exclusive Italian brand Salvatore Ferragamo. In order to add value for customers, in store Operations are fundamental. Today Retail is focusing a lot on the Customer EX. Payments, stock keeping, daily counting, security procedures, inventories, shipping & packaging, Omnichannel touch points, maintenance, sales care services and made to order are only a part of the endless processes in store that have an impact on the Customer EX. My mission is clear: “Collaborative team effort to improve performances by systematically removing inefficiency and frictions in client journey (Lean 6 Sigma Approach). Working in a “lean” store environment means focusing more on sales “. EVOLVING THE STORE TOWARDS A LEAN AND SEAMELESS ENVIROMENT means to EVOLVE THE IN STORE EXPERIENCE: MORE HAPPY CUSTOMERS MORE SALES. Enjoy!

Roma, Italia

Responsible to provide prompt and accurate operational and administrative support to the Retail Manager, SM e retail staff ensuring that actions and services are compliant with company guideline. Responsible of the organization and deployment of regional/local training to sales advisors and store managers of the mono-brand stores, to ensure continuous improvement for the sales Advisors, Store Managers, Retail Managers on selling skills aspects. Working with Store Managers on store and service KPIs/analysis and related action plans to increase sales results.

Roma, Italia

- Lead the execution of all Omni Channel projects in stores- Support and contribute to development of project deliverables (process documentation, requirements, user feedback) and insure their adoption in store- Develop project plans and lead deployment planning and coordination across stores- Support reporting for project success criteria monitoring and store feedback- Liaison with cross-functional team including E-Commerce, IT, Global Retail and Store Operations to ensure the new solution is developed and deployed successfully to stores; - Support resolving issues as they arise- Being the point of reference and connection betwenn local and global company strategies

Tialy

Responsible of the organization and deployment of regional/local training to sales advisors and store managers of the mono-brand stores, to ensure continuos improvement for the sales Advisors, Store Managers, Retail Managers on selling skills aspects. Working with Store Managers on store and service KPIs/analysis and related action plans to increase sales results.

Roma, Italia

Role and responsabilities• Managing and Coordinating Direct and Indirect Sales Force on the country• Planning Sales Strategy • Supporting Marketing and Product Managers in Pre-Sales Analysis• Sales Forecast through SFA Tools• Managing own Sales Pipeline (Top Prospects) • Ownership of Sales Target of the Business Unit

Roma

Role: • Managing financial and legal relationship with trucks conglomerates (Plose, FAI, Fitalog, Consorzio Italia,…), companies and partners (leasing/rent a car like AVIS, HERTZ, ARVAL)• Managing marketing and sales relationship with Italian and European companies and partners• Business development and new clients acquisition (DVB Logpay, Freeservice, ES Union, Eurowag,..)• Trend Forecasting and AnalysSales Force: in charge of a team of 8 sales reps Objective Results: Exceeded year over year sales goals bringing the BtB channel to over a 1.5 billion turnover and more than 210.000 additional units (including trucks and light vehicles). Created and excuted targeted and strategic business development to manage the new European Toll Service offer to Italian customers.

Rome

Role:• Defining and managing indirect sales force all over the italian market to distribute Telepass service in shopping centers, events, retails, other shops

Rome

Role:• Product Concept and Techincal Design for new Telepass products • coordination of the Marketing strategy for campaigning the new product• New product testing and IT interfaceObjective Results: launch of the new B2C product “Telepass Pre-Payed On Board unit”, launch of the new value added service “ Telepass Premium”.

Milan

Role: • Consulting activity in Sanpellegrino S.p.A e Kraft Food Italia. Experience in managing and implementation of Datawarehouse and Reporting for business strategy

Degree In Telecommunication & Ict Engineering, Sistemi Di Gestione Qualità E Affidabilità, 110/110 Cum Laude

Activities and Societies: Almalaure Centre Of Excellence

Jewelery Essential

Degree In Telecommunication Of Ict Engineering, Quality Control, 110/110 Con Lode

Diamonds Essential