17 years of experience in technical and marketing communications in organizations like TCS (current), IBM, Cognizant and CashTech. Conversant with all forms of technical and marketing collateral and content creation or review, creation and dissemination of training related to documentation and communication, creation of templates, writing guidelines and other reusable documentation assets. Playing strategic leadership role in preempting business needs and opportunities, planning and executing delivery of content, tracking and measuring value addition, systematically defining and improving associated processes, in line with the industry trends of being agile and riding the digital wave.