Parag Pathak Email & Phone Number

Hyderabad, India

Deliver Head for Infrastructure & Cloud Services for North America & Canada Region.Current delivery includes team size of around 400+ resources delivering services from offshore & onsite centers.Demonstrated YOY revenue growth of 40%.100% retention of customer with renewal of engagementWorking with business units for new business and account miningImproved EBITDA YOY by 4%Turning RED account to Green financially and from SLA compliance.Technology DeliveryCloud Migration assessmentAI and ML based service operations transformationEUC services transformationITIL Process reengineering

Hyderabad Area, India

Service Delivery Head for Technology, Media & Entertainment and BFSI accounts with Pre-Sales Experience in following areas. Estimation and solutions in the areas of Digital Operations Center, Application Support, Data Center support, End user computing, Database Services, Network services (Telecom, Voice & Data Network), Tools and automation deployment, Cloud services operations.SOW & contract management

Hyderabad Area, India

Delivery head for Infrastructure accounts of Technology, M&E, BFSI, Manufacturing Leading the team of consultant for following areas Data Center transformation and consolidation Assessment Tools & automation assessmentsITIL process assessmentsInfra-Appli landscape assessments

Hyderabad Area, India

Asst. Vice President - Network & Systems Responsible for IT infrastructure resource planning, budgeting and operational initiatives of organization. Held autonomous decision-making authority for all IT infrastructure development and expansion issues, with a focus on IT organization design, voice and data communications, system integration, emerging technologies, data center operations, strategic alliances and data security. Managed the team of 280+ professionals deployed at 23 locations in India.

Hyderabad Area, India

General Manager Internal IT of Satyam Computer Services. Managing Wide Area Network, Service Desk, Data Center, Security compliance, Offshore development centers, messaging, voice network, EUC services, Vendor management.

Hyderabad Area, India

Sr. Manager - Network & SystemsResponsible for Data Center operations (Unix, Windows, Active Directory, messaging), setup of offshore delivery centers, vendor management, EUC services, IT strategic initiatives.

Redwood City, Ca, Usa

Responsible for DC operations, Dev, Test, UAT and Production setup• Setup of production machines in Data center. Sun E450/420, 40 nos. of Linux server hosting apache, Pix firewall, Local Director• 24x7 monitoring and alarm system setup with SNMP, scripting, testing and implementation.• Security system, intrusion detection system configuration setup, audit for corporate network and production data center using IP filter on BSD, IP Chain on Linux, and Pix firewall at production site.

Gandhinagar, Gujarat, India

Head of Computer Center and Scientist - SCResponsible for design and deployment of institute wide ATM based LAN, in-house development of DB applications for Finance, stores, purchase and admin department. System administrator for 30+ UNIX (Solaris and HP-UX) servers.• Reporting to the Director/Dean, System & Network Administration,• Head of the Computer division, recruiting, management, operation and project execution.• Responsible for annual budget of US$ 2.5 million.

Gandhinagar, Gujarat, India

As a Research Scholar developed a particle simulation code for Nuclear Fusion device Tokomak, control system for Tokomak operation, the work was published in various scientific journals.During research work took responsibility to build and development of high computing resources computer center and later managed the center. • Built & Supported Institute wide LAN based on 10BaseT bus topology.• Administration and support for VAX 8810 users• Administration and support for DOS, Windows & Linux workstations.

M.Sc, Physics

Bsc. Bed, Mathematical Science & Education, First Division

Activities and Societies: SPIC MACY, Cultural Secretary - College union, NCC C-Certificate

Higher Secondary, Science