Parag Birla Email & Phone Number

RTP, NC

RTP, NC

RTP, NC

Streamlined CRM tool to achieve 80% reduction in customer interaction documentation time benefiting Field-based medical scientists.Appointed to the joint Business and IT assessment team for developing business case for next-generation CRM tool.

RTP, NC

Reduced time-to-market access for key launch assets by: 1) Engaging key customers and partners to define core deliverables for drug reimbursement submissions; and 2) Identifying and implementing short-term and long-term solutions to fulfill customer requirements.Created a sustainable, high-performing work environment by embedding resiliency concepts.

RTP, NC

Simplified evidence generation process for value evidence scientists by: 1) Managing financial planning and spend; 2) Improving outsourcing processes and vendor management; and 3) Ensuring compliance with applicable policies.Supported Leadership Team by coordinating and facilitating leadership team meetings.

RTP, NC

Improved health care provider (HCP) interactions for Field-based and In-house medical scientists by: 1) Developing business requirements for new systems; 2) Deploying systems and managing change; and 3) Sharing best practices and building global capabilities.

Worked with business units on aligning sales objectives with organizational processes by delivering projects in support of product launches, sales training, territory realignment, sales force effectiveness, electronic detailing and spam filtering. Documented 5 metrics-driven Benefits Delivery Reports upon successful completion of projects.

Supported successful software soluton commercialization by: 1) Establishing a process for tracking customer deployments and satisfaction levels; 2) Working directly with customers to address technical and business issues; 3) Demonstrating software at trade shows and conducting sales training sessions; and 4) Assisting sales people in closing deals.

Launched the Distributed Learning Solutions business as a member of cross-IBM team. Developed a marketing plan outlining target segments, value propositions, offerings and investment strategy.

Master Of Business Administration (Mba), Business Administration And Management, General

Master Of Science (Ms), Environmental Engineering

Activities and Societies: Research assistant

Bachelor Of Technology (B.Tech.), Civil Engineering

Activities and Societies: Represented intra-mural tennis team