Parag Dhanawade Email & Phone Number

Toronto, Ontario, Canada

•Develop and deploy advanced machine learning models using TensorFlow and PyTorch, focusing on applications in security and blockchain technologies.•Design algorithms for endpoint security solutions, improving system robustness and reducing vulnerabilities.•Conduct extensive data analysis to identify trends and insights, enhancing model accuracy and predictive capabilities.•Collaborate with interdisciplinary teams to integrate ML models into existing systems, ensuring seamless deployment and scalability.•Monitor and evaluate the performance of deployed models, utilizing feedback to perform continual improvements and updates.•Implement machine learning best practices and stay updated with industry advancements to ensure the use of cutting-edge techniques.•Leverage Python programming to automate data processes and improve model training efficiency, contributing to overall project success.

Toronto, Ontario, Canada

•Manage inventory and ensure product quality using CAO and SAP systems, demonstrating proficiency in data management and system operations.•Utilize Tableau for effective data visualization, enhancing decision-making processes related to inventory levels and sales trends.•Address customer inquiries with precision and professionalism, ensuring high customer satisfaction and engagement.•Maintain strict adherence to health and safety standards, ensuring a safe shopping environment for customers and staff.•Collaborate with team members to optimize produce display and storage, improving operational efficiency and product appeal.•Apply problem-solving skills to quickly resolve issues related to product quality or supply chain disruptions.

Toronto, Ontario, Canada

•Delivered exceptional customer service, managing inquiries and orders for a leading gift basket company.•Utilized software to track customer interactions and ensure accurate order fulfillment, enhancing customer satisfaction and loyalty.•Addressed and resolved customer issues promptly, providing solutions aligned with company policies and customer expectations.•Assisted with marketing initiatives by providing feedback on customer trends and preferences, aiding in developing targeted promotions.•Collaborated with the logistics team to streamline order processing and delivery, improving operational efficiency and reducing turnaround times.

•AWS-Based Solutions: Developed and deployed AWS-based ETL (Extract, Transform, Load) pipelines, significantly enhancing data integration and workflow automation for AI-driven blockchain applications.•API Development: Contributed to the design and implementation of advanced APIs to facilitate seamless data exchange and application functionality, improving system interoperability and user experience.•Project Leadership: Played a pivotal role in a cross-functional team that successfully delivered complex technology solutions on time and within specifications, demonstrating effective project management and technical leadership.•Innovative Problem Solving: Applied cutting-edge machine learning techniques to solve practical challenges in blockchain technology, contributing to the development of robust, scalable, and secure AI applications.

Toronto, Ontario, Canada

•Provided comprehensive technical support for Intuit QuickBooks products, assisting users with software issues and inquiries.•Utilized NetSuite to efficiently manage customer interactions and resolve tickets, enhancing user satisfaction and support quality.•Demonstrated expertise in troubleshooting and resolving complex technical problems, ensuring minimal downtime and disruption for users.•Collaborated with team members to share knowledge and develop best practices for customer support.•Maintained high levels of customer service by communicating effectively and empathetically with clients, promptly addressing their needs and concerns.

Mumbai, Maharashtra, India

•Data Management: Assisted in the preprocessing and cleansing of data sets to ensure their integrity and usability for analytical processes.•Analysis & Reporting: Conducted thorough data analyses and compiled detailed reports to inform strategic decisions, highlighting key insights and recommendations.•Machine Learning Implementation: Utilized machine learning techniques to develop predictive models that enhanced data-driven decision-making processes within the company.•Project Contribution: Collaborated on a team project to implement advanced machine learning algorithms, including convolutional neural networks (CNN), to solve real-world problems related to image processing and recognition.

Mumbai, Maharashtra, India

•Image Processing: Engaged in advanced image processing tasks, including resizing, converting to grayscale, and edge detection to support key project initiatives.•Deep Learning Applications: Applied deep learning techniques using convolutional neural networks (CNN) to develop robust models for image recognition, significantly enhancing the accuracy and efficiency of the automated systems.•Technical Innovation: Innovated and tested various algorithms to improve model performance, focusing on optimizing accuracy and processing speed in real-world applications.•Collaborative Projects: Worked collaboratively with the technology team to integrate and test developed models, ensuring their effectiveness and alignment with project objectives.

Artificial Intelligence And Machine Learning

Bachelor Of Engineering - Be, Electronics And Telecommunication Engineering