Paragi Jain Email & Phone Number

"🚀Customer Experience Enthusiast | Building Strong Customer Relationships💎Leveraging my communication, problem-solving, and organizational skills to excel in CX service, support, and pre-sales roles. Eager to contribute to positive customer journeys and drive project success. Possess a strong foundation in business processes and data analysis, seeking opportunities to learn and grow within the CX and project management fields.🔥Key Skills:Customer Service & SupportPrompt response & End to end cx experience Effective Communication (written & verbal)Problem-Solving & Researching skills Active Listening & Ability to emapatise CRM Platforms (Leadsquare, Salesforce)Process Improvement & CollaborationProject Management Fundamentals (Simplilearn)Attention to Detail & OrganizationGoogle Analytics & Data AnalysisCSAT (CX Satisfaction), Presales,Ability to organize, lasting Relationship building Looking to connect with CX professionals, project managers, and hiring managers to explore opportunities where I can utilize my skills and passion for customer success.#CX #CustomerExperience #CustomerSupport #PreSales #ProjectManagement #DataAnalysis** (Connect with me!** [https://www.linkedin.com/in/paragi-jain1]) ⭐Here's what I bring to the table:• Achieved a 98% query resolution rate for over 10,000 customers by providing prompt and effective support (chat, call, email, presentation).• Managed 200 daily customer interactions while maintaining accuracy and efficiency.• Demonstrated strong organizational skills through record keeping and data management using Leadsquare and Google Sheets.I'm currently:📈Learning project management fundamentals through Simplilearn.Expanding my knowledge of CX best practices and methodologies.Excited to join a team focused on delivering exceptional customer experiences and achieving project goals!Feel free to reach out to chat about CX, project management, or how I can contribute to your team!#CustomerExperience #Edtech #CRM #Presales #CustomerService #Empathy #CustomerSupport