Param Biyani Email & Phone Number

Madrid, Es

- Reduced operational cost by 30% by implementing Dynamic Data Intelligence Hub (DIH) digital product suite in Microsoft Azure to help foster automation and AI use cases for Etihad, Malaysia, Finnair and Air Canada.- Worked closely with Stakeholders, PM’s, BU’s, Marketing teams and customers to define product strategy, understand customer requirements, product roadmap and business planning.- Owned and facilitated onsite/offsite customer trainings and relationships for major airlines like Etihad and Malaysia.- Adopted SAFe methodologies and managed a team of 14 members comprising DEV, QA and Solution Architect as a certified SAFe Scrum Master.

Madrid, Es

- Achieved a 12% increase in customer satisfaction by constantly engaging internal and external stake holders, C-level executives by capturing business requirements, defining product strategy and ensuring critical product feature releases for the in-house IT systems.- Implemented and designed various interfaces to facilitate communication between Airport IT systems like AODB, BHS, BRS, FIDS, Billing using Apache Big Data Frameworks for international airports in Delhi, Amman, Hong Kong, Hyderabad, Singapore, Japan and Pulkovo.- Created a data information hub by integrating Airline data to foster AI use cases and provide real time insights into the airport industry.

Singapore, Sg

- Improved airport operations and achieved higher customer satisfaction by creating analytical AI models for taxi availability which helped passengers get taxis quickly and reduce turnaround time by 40%.- Increased the airport revenue by 2% by building and using AI models to target customers based on their profiles.- As part of Digital Innovate Venture Analytics (DIVA) team comprising of internal and external consultants, worked on niche ideas to improve the existing technology and migrate to the Industry 4.0 standards.- Facilitated and worked with vendors to create a Data Lake architecture and Data Catalogue to build the foundation for a one stop data intelligence hub.- Experience in using Tableau for Data Visualization and AWS.

Central Business District, Sg

- As a part of Staple and Entrepreneur First in Singapore, developed an AI powered accountingsolution and product using Python, Natural Language Processing techniques to automateStripe and Xero accounting software’s.- Initiated Robotic Process Automation Solution for QuickBooks, a widely used accounting software.- Created Datasets using Data Engineering techniques to help train models and improve prediction capabilities.- Pitched product to several companies and helped in initial company acquisition by capturingclient business processes to enhance the functionality of the product.- Extensive use of GitHub, JIRA, Slack for Project Management activities.

Rotterdam, Nl

- Developed a customized Oracle Transportation System for ‘Storaenso’ for its global Supply chain which reduced the overall transportation cost by 7%.- Constantly upgraded the system to include more business functionalities and help automate the process.- Managed a team of 6 people to support and enhance IT solutions for Storaenso, Sweden. Received a 90% plus customer satisfaction score for system stability and support process.- As a part of the business intelligence team, increased the efficiency of the systems andprocesses by providing insights derived from data to the key stakeholders of IKEA, Sweden.- Intensive use of JIRA for capturing Change Requests, Bug Fix.

Rotterdam, Nl

- In a joint project with Kuehne-Nagel, developed a supply chain solution using OTM for Ministry of Defence, UK to facilitate transportation of its products across the globe and integrate with JDA Warehouse Management system. Upon successful completion, rewarded with an increase in the contract by 3 years with an aim to deliver and support more solutions.- Developed and mimicked an intensive Master Data management integration tool to test our system using VBA which decreased six months of additional cost and resources.- Maintained a repository tool, ‘Enterprise Architecture’ to hold all updated Configuration and Data used by the Project Team.- Coordinated with Testing and Warehouse management teams to deliver high quality solution.

Rotterdam, Nl

- Supported the transportation solutions of various multinational organizations like Lufthansa, Mazda, Growhow, Assore and Atlas as a part of the Managed Services Team. This increased the stability of the solutions by 14% in one year.- Worked as a Business Analyst gathering requirements and carried out testing activities for Bord Na Mona, Ireland. Appreciated for providing a solution within a limited time frame and organization of tasks.- Created migration scripts which could migrate and deploy the configurations within minutes using in house solutions.- Captured initial business requirements for ’Mazda’ and integrated their third party IT systems using Oracle SOA Suite. It involved use of Mediators, BPEL, XML and web services.

Dublin 2, Ie

- Part of a talented network of professionals team, responsible for providing functional logic solutions in IBM Mainframes.- Created and executed various manual Test Scripts along with automation testing of several applications using Selenium to execute batches of scripts for our finance client, ‘First Data - US’. Recognized for my excellent communication skills and ability to multi-task effectively.

Msc Business Analytics, Ai Data Science, Product Management

Bachelor’S Degree, Electronics And Telecommunications Engineering

High School