Paramjeet Kaur Email & Phone Number

London, Gb

Greater London, England, United Kingdom

Greenwich, England, United Kingdom

As a Student Ambassador for Clearing Applications at the University of Greenwich, I played a pivotal role in guiding prospective students through the Clearing process, ensuring a smooth and informed application experience. My responsibilities included providing comprehensive support and information on various aspects of university admissions and the Clearing process.Key responsibilities included: • Clearing Process Guidance: Assisted prospective students in understanding and navigating the Clearing entry criteria, helping them identify suitable programs and requirements. • Application Support: Provided step-by-step assistance in making applications, including how to submit through UCAS and utilize the Tariff Calculator for determining eligibility. • Information Dissemination: Offered detailed explanations of the EAS (Enquiry and Application System), UCAS web links, and other essential tools to streamline the application process. • Personalized Assistance: Addressed individual queries and concerns, offering tailored advice to ensure prospective students had the necessary information to make informed decisions.

London

During my tenure with Sodexo, I played a key role in managing and delivering catering services for an intensive summer English learning program at the University of Greenwich, serving approximately 600 international students. My responsibilities encompassed both management and operational duties, ensuring a smooth and efficient service experience.Key contributions included: • Operational Management: Coordinated daily catering operations, including meal planning, scheduling, and staff coordination to ensure timely and high-quality service. • Customer Service: Provided exceptional support and assistance to students, addressing their dietary needs and preferences to enhance their overall experience. • Event Coordination: Assisted in organizing and executing special events and dining functions, contributing to the program’s success and student satisfaction. • Quality Assurance: Monitored food preparation and service standards, ensuring compliance with health and safety regulations.

Meerut, Uttar Pradesh, India

n my role as a Project Engineer at IMTAC India, I was responsible for managing business communications and taking ownership of customer-reported issues, ensuring that all problems were resolved efficiently and effectively. My position required a blend of technical expertise and stakeholder management to drive project success.Key Responsibilities: • Customer Issue Management: Acted as the primary point of contact for customer issues, managing and resolving reported problems to maintain high levels of customer satisfaction. • Documentation and Escalation: Followed established procedures for documenting and escalating issues to internal project teams, ensuring accurate and timely resolution. • Stakeholder Engagement: Engaged with key stakeholders throughout the project lifecycle to align on deliverables and ensure consensus on project goals. • System Testing and Reporting: Conducted rigorous system-level testing to validate software quality and functionality before release, and drafted detailed technical reports to document bugs and design flaws. • Feature Oversight: Supervised the integration of new feature updates into existing software systems, enhancing functionality and improving performance.This role honed my skills in problem-solving, communication, and project management, allowing me to effectively bridge technical and client-facing responsibilities.

India

As an HR Volunteer with Udaaan Aasman Tak, I played a key role in enhancing organisational practices and improving working conditions to support the NGO’s mission. My responsibilities spanned recruitment, training, and coordination, contributing to the effective operation and growth of the organization.Key Contributions: • Improved Working Conditions: Worked to enhance workplace practices and conditions, fostering a positive and productive environment for staff and volunteers. • Recruitment and Training: Recruited, hired, and trained new volunteers, optimizing their integration and effectiveness within the organization to maximize overall impact. • Schedule and Meeting Management: Coordinated schedules and organized meetings with alumni and other stakeholders, ensuring effective communication and alignment on policies and official documentation. • Research and Reporting: Conducted research on various topics relevant to the NGO’s operations, preparing comprehensive reports to support strategic decision-making and operational improvements.This volunteer experience allowed me to develop strong skills in HR management, coordination, and research, contributing to the successful advancement of the NGO’s objectives.

India

As a Knowledge Associate at Admitkard, I was responsible for engaging with customers and providing detailed information about our products and services. My role required a strong understanding of our offerings and effective communication skills to address customer needs and enhance their experience.Key Responsibilities: • Customer Engagement: Interacted with approximately 150 customers daily through various channels, including in-person, phone, and email, to understand their needs and provide tailored solutions. • Product Knowledge: Maintained a comprehensive understanding of all company products and services, enabling me to describe and explain their benefits and uses effectively. • Product Recommendations: Recommended and selected products based on individual customer needs, ensuring they received the most suitable options to meet their requirements. • Polite and Professional Administration: Administered customer interactions with politeness and professionalism, contributing to a positive customer experience and fostering trust.This role helped me develop strong customer-facing skills, enhance my product knowledge, and improve my ability to recommend solutions effectively.

Mathura, Uttar Pradesh, India

Master Of Business Administration - Mba, International Business

Currently pursuing an MBA in International Business at University of Greenwich, expected to graduate in 2025 . The coursework, including.

Bachelor Of Technology - Btech, Computer Science

Diligent B.Tech graduate with a strong foundation in software development, possessing hands-on experience across the entire software.