Paramjeet Kaur Email & Phone Number

London, GB

Greater London, England, United Kingdom

Greenwich, England, United Kingdom

• As a Student Ambassador for Clearing Applications at the University of Greenwich, I played a pivotal role in guiding prospective students through the Clearing process, ensuring a smooth and informed application.
• Clearing Process Guidance: Assisted prospective students in understanding and navigating the Clearing entry criteria, helping them identify suitable programs and requirements.
• Application Support: Provided step-by-step assistance in making applications, including how to submit through UCAS and utilize the Tariff Calculator for determining eligibility.
• Information Dissemination: Offered detailed explanations of the EAS (Enquiry and Application System), UCAS web links, and other essential tools to streamline the application process.
• Personalized Assistance: Addressed individual queries and concerns, offering tailored advice to ensure prospective students had the necessary information to make informed decisions.

London

• During my tenure with Sodexo, I played a key role in managing and delivering catering services for an intensive summer English learning program at the University of Greenwich, serving approximately 600 international.
• Operational Management: Coordinated daily catering operations, including meal planning, scheduling, and staff coordination to ensure timely and high-quality service.
• Customer Service: Provided exceptional support and assistance to students, addressing their dietary needs and preferences to enhance their overall experience.
• Event Coordination: Assisted in organizing and executing special events and dining functions, contributing to the program’s success and student satisfaction.
• Quality Assurance: Monitored food preparation and service standards, ensuring compliance with health and safety regulations.

Meerut, Uttar Pradesh, India

• n my role as a Project Engineer at IMTAC India, I was responsible for managing business communications and taking ownership of customer-reported issues, ensuring that all problems were resolved efficiently and.
• Customer Issue Management: Acted as the primary point of contact for customer issues, managing and resolving reported problems to maintain high levels of customer satisfaction.
• Documentation and Escalation: Followed established procedures for documenting and escalating issues to internal project teams, ensuring accurate and timely resolution.
• Stakeholder Engagement: Engaged with key stakeholders throughout the project lifecycle to align on deliverables and ensure consensus on project goals.
• System Testing and Reporting: Conducted rigorous system-level testing to validate software quality and functionality before release, and drafted detailed technical reports to document bugs and design flaws.
• Feature Oversight: Supervised the integration of new feature updates into existing software systems, enhancing functionality and improving performance.This role honed my skills in problem-solving, communication, and.

India

• As an HR Volunteer with Udaaan Aasman Tak, I played a key role in enhancing organisational practices and improving working conditions to support the NGO’s mission. My responsibilities spanned recruitment, training, and.
• Improved Working Conditions: Worked to enhance workplace practices and conditions, fostering a positive and productive environment for staff and volunteers.
• Recruitment and Training: Recruited, hired, and trained new volunteers, optimizing their integration and effectiveness within the organization to maximize overall impact.
• Schedule and Meeting Management: Coordinated schedules and organized meetings with alumni and other stakeholders, ensuring effective communication and alignment on policies and official documentation.
• Research and Reporting: Conducted research on various topics relevant to the NGO’s operations, preparing comprehensive reports to support strategic decision-making and operational improvements.This volunteer experience.

India

• As a Knowledge Associate at Admitkard, I was responsible for engaging with customers and providing detailed information about our products and services. My role required a strong understanding of our offerings and.
• Customer Engagement: Interacted with approximately 150 customers daily through various channels, including in-person, phone, and email, to understand their needs and provide tailored solutions.
• Product Knowledge: Maintained a comprehensive understanding of all company products and services, enabling me to describe and explain their benefits and uses effectively.
• Product Recommendations: Recommended and selected products based on individual customer needs, ensuring they received the most suitable options to meet their requirements.
• Polite and Professional Administration: Administered customer interactions with politeness and professionalism, contributing to a positive customer experience and fostering trust.This role helped me develop strong.

Mathura, Uttar Pradesh, India

Master Of Business Administration - Mba, International Business

Currently pursuing an MBA in International Business at University of Greenwich, expected to graduate in 2025 . The coursework, including.

Bachelor Of Technology - Btech, Computer Science

Diligent B.Tech graduate with a strong foundation in software development, possessing hands-on experience across the entire software.