Paramjit Singh Email & Phone Number

Australia

Information Technology & Services

• Leading Market Area Middle East and Africa and managing the progress and delivery of client projects
• Perform requirement gathering and process mapping for large-scale transformation as well as Business as Usual activities.
• Build as-is and to-be processes based on the current business requirements.
• Consult collaborate and coordinate with business SME and stakeholders on the design and implementation of appropriate solutions.
• Break down a complex information or research request and provide recommendations
• Remove impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.

• Played role of Specialist and Technical Manager prior to GeneralManager role for Sprint account.
• Responsibility and accountability for project planning, scopeidentification and readiness planning. effort estimation andeffective utilization of team and IT resourcesKEY ATTRIBUTES
• Result oriented project management –Overachieved target
• Team billability - USD 1.02 million perQtr managed in 2020 and Q1’2021
• A natural leader as a Project Manageradept at managing multiple teamsservicing concurrent and complexmission critical projects
• Successful delivery of prestigiousproject (Swap from Nokia toEricsson) in middle east with 30%+efficiencyCRITICAL SKILLS ANDCOMPETENCIES

Noida, Uttar Pradesh, India

• RF optimization of Sprint network as part of managed services project for 3G and 4G network.
• Identification of issues for network performance degradation, network Interference and troubleshooting them by taking corrective actions to customer management and stake holder management.
• Sprint PRS project for 4G network rollout and 3G network expansion. Executed project from transformation to closure report submission
• Responsible for service delivery efficiency of 10% year on year
• Multivendor exposure - Motorola/Samsung/Nortel/Ericsson across different Sprint regions.
• Customer engagement - WLA/SLA agreements finalization, efforts negotiations.

Noida, Uttar Pradesh, India

Team Lead for Complete South region and responsible for network KPIs. Led team of 45+ engineers. In addition to KPI management, responsible for Carrier addition project for CDMA & EVDO networkCustomer engagement - WLA/SLA agreements finalization, efforts negotiations.

• Parallel assignment of Vodafone UK project for 11 months on top of my existing responsibilities including:
• Transformation of multiple scopes (DT analysis, Site integration and Acceptance & Performance reporting of deployed carriers and sites) from onshore team.
• Ensuring progress of KT as per plan, Preparation of WLA and OLA
• Project planning, scope identification and readiness planning. Effort estimation and effective utilization of team and IT resources
• Final closure report for project and sign-off with onshore team

Led team of 10 engineers and responsible for Sprint network KPIs for Florida, Tampa, Miami markets Network issues troubleshooting & implementation of required actions, parameter tuning and new feature rollout support.

Mumbai Area, India

New Delhi Area, India