Senior Director, Information Technology And Information Security
Current
Jan 2021 - Present
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Param Singh Email & Phone Number
Senior Director, Information Technology and Information Security
at
KJT Group
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Director, Information Technology and Information Security
Location
Rochester, New York, United States
Who is Param Singh? Overview
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Quick answer
Param Singh is listed as Senior Director, Information Technology and Information Security at KJT Group, based in Rochester, New York, United States. AeroLeads shows a matched LinkedIn profile for Param Singh.
Param Singh previously worked as IT Director at Kjt Group and IT Administrator at Kjt Group. Param Singh holds Mba, Technology Management) 2007 from Rochester Institute Of Technology.
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KJT Group
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Profile bio
About Param Singh
A highly motivated and driven IT Administrator/Director with eight years of experience managing hardware and software, overseeing large-scale infrastructure implementations, and providing expert troubleshooting and problem resolution. Utilizes a broad technical skill set, strong interpersonal skills and effective teamwork to successfully manage shifting priorities and achieve business outcomes.
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Param Singh's current company
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5 roles
Param Singh work experience
A career timeline built from the work history available for this profile.
It Director
- Leads overall IT strategy and operations for a 50-employee, healthcare-centered market research firm; as exclusive in-house IT staff, responsible for day-to-day operations pertaining to hardware, software, VoIP phone and network related issues.- Accountable for maintaining the annual IT budget of $300,000, including procurement of hardware and software through direct negotiation with specialized external vendors (i.e., Dell, ePlus, PCConnections).- Coordinates extensive IT audit process initiated by client; have achieved >90% of client’s recommended remediation steps which span establishment of Business Continuity and Disaster Recovery plans, implementation of Data Loss Prevention software (ongoing), and achievement of HITRUST validation (ongoing); process requires frequent input and approval from management.- Initiated comprehensive review of IT operations upon hiring, and proposed strategy to strengthen IT infrastructure, fill gaps in IT architecture and update IT policy for latest standards, processes and protocols to ensure cohesion across the organization. - Spearheaded research, proposal and implementation of a $30,000 primary backup system and tape backup system including a redundant system at an offsite location.- Achieved ~$11,000 annual savings through cost-saving measures, including transition from previous hosted e-mail exchange service (local vendor) to Microsoft Office 365, and re-negotiation of Verizon cellphone plan.- Researched, designed and deployed a Project Management cloud-based solution (TeamWork) to enable organization-wide collaboration on projects, tasks and timelines; gathered requirements via working groups.- Equipped three new satellite offices (leased space) with IT firewall (SonicWall), network connectivity and requisite hardware; liaised with IT representatives of real estate operator for network connectivity support.
Jan 2015 - Jan 2021
It Administrator
Responsible for all aspects of IT including Servers (virtual infrastructure), VoIP, Vendor management, Firewall maintenance, up to and including day-to-day job functions
Jan 2013 - Jan 2015
Sr. It Analyst / It Operations Supervisor
- Supervised staff of two full-time IT resources for a ~800-employee, nursing homecare business; responsible for daily IT operations and maintenance, documentation preparation and management of external vendor relationships (i.e., AT&T).- Researched, tested and implemented multiple solutions, including an Intranet collaboration application (Intranet Connections) accessible across multiple branch locations (cost of ~$10,000), as well as a video conferencing solution (cost of ~$25,000).- Achieved ~$3,000 annual savings through transition of 70 Blackberry device users to Android smartphones and thereby eliminated need for in-house Blackberry server.- Appointed as designated IT trainer to teach ~200 new staff at HCR Home Care acquisitions across New York.- Created and designed 10 monthly reporting metrics for the Helpdesk ticketing system (Spiceworks) to analyze and address trends in call volume by helpdesk request category.- Assisted Applications Support division regarding helpdesk requests for Electronic Medical Record (EMR) application hosted by a third-party vendor (HomeCare HomeBase).
Jul 2010 - Dec 2012
Technicial Support Analyst Ii / Security Administrator
- Served as critical IT resource for a ~1,000-employee, market research business; responsibilities spanned from hardware/software maintenance, helpdesk support, and security badge operations.- Provided troubleshooting for over 1,000 users on issues regarding: operating systems, network connectivity, software upgrades, MS Office products, and VPN connectivity for off-site employees.- Oversaw a team of six to create a new inventory process; identified, tested and implemented company inventory system that tracked fixed assets of over 2,000 pieces of equipment.- Maintained and updated the organization-wide security badge system, which consisted of an average of 10 badge readers at three core facilities across the U.S. - Reduced helpdesk call logging errors through the design and deployment of new processes, including the establishment of a new helpdesk inquiry classification system.- Built and maintained computer systems (desktops and laptops), specifically including IBM and Apple.
Nov 2004 - Jul 2010
2 education records
Param Singh education
Mba, Technology Management) 2007
Rochester Institute Of Technology
Bachelor Of Science, Information Technology
Rochester Institute Of Technology
FAQ
Frequently asked questions about Param Singh
Quick answers generated from the profile data available on this page.
What company does Param Singh work for?
Param Singh works for KJT Group.
What is Param Singh's role at KJT Group?
Param Singh is listed as Senior Director, Information Technology and Information Security at KJT Group.
Where is Param Singh based?
Param Singh is based in Rochester, New York, United States while working with KJT Group.
What companies has Param Singh worked for?
Param Singh has worked for Kjt Group, Hcr Home Care, and Harris Interactive.
How can I contact Param Singh?
You can use AeroLeads to view verified contact signals for Param Singh at KJT Group, including work email, phone, and LinkedIn data when available.
What schools did Param Singh attend?
Param Singh holds Mba, Technology Management) 2007 from Rochester Institute Of Technology.
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