Paramveer Singh Email & Phone Number

Vancouver, British Columbia, Canada

Responsibilities:Team Leadership:Supervise and mentor a team of warehouse associates, ensuring smooth operations during each shift.Trained new supervisors and coordinators, enhancing their skills in warehouse management and operational procedures.Operational Management:Managed daily inbound and outbound logistics, ensuring on-time delivery to customers and efficient use of resources.Coordinated labor-power requirements, forecasting shift performance to align with operational needs.Inventory Control:Oversaw inventory control processes, including daily inventory counts and variance checks to maintain accuracy.Implemented improvements in loading and receiving SOPs, leading to a 5% increase in productivity.Load Building and Planning:Develop and execute consolidated load plans using WMS, optimizing predetermined routes for efficiency.Managed dock door assignments to maximize throughput and reduce bottlenecks.Problem Solving and Decision Making:Resolve operational challenges quickly, making data-driven decisions under pressure to maintain workflow continuity.Provide technical support to warehouse associates, troubleshooting picking and shipping issues.Compliance and Safety:Ensured compliance with food safety requirements as per Canadian regulations, maintaining high standards in the Distribution Center (DC).Promote a culture of safety, conducting regular audits and implementing corrective actions when needed.Cross-Departmental Collaboration:Worked closely with Inventory Control, Transportation, Customer Service, and Corporate Office teams to align warehouse operations with broader company goals.Facilitated effective communication between departments to ensure seamless operations.

Vancouver, British Columbia, Canada

Responsibilities:Shift Supervision:Supervised warehouse operations during assigned shifts, ensuring smooth and efficient workflow.Coordinated labor allocation, planning for current and upcoming shifts to meet operational demands.Load Building and Planning:Managed load building and consolidated load planning using WMS, optimizing predetermined routes for delivery efficiency.Monitored and adjusted dock door assignments to streamline loading and unloading processes.Inventory Management:Conducted daily inventory counts and variance checks to ensure accuracy and prevent stock discrepancies.Administered inventory control processes, maintaining standard receiving and shipping practices.Customer Service Coordination:Coordinated outbound schedules to ensure on-time delivery to customers, maintaining high service levels.Provided technical support to warehouse associates, addressing issues related to picking and shipping transactions.Cross-Functional Collaboration:Worked closely with the Warehouse, Inventory Control, Transportation, and Customer Service teams to ensure alignment of operations with broader company goals.Maintained effective communication with various departments to facilitate smooth operations.Problem Solving and Decision Making:Quickly resolved operational issues as they arose, making informed decisions to keep processes running efficiently.Assisted in troubleshooting and resolving challenges related to inventory discrepancies and shipment delays.Compliance and Safety:Ensured adherence to food safety requirements as per Canadian regulations, maintaining compliance throughout the DC.Promoted a safe working environment by following and enforcing safety protocols and conducting regular safety audits.

Vancouver, British Columbia, Canada

1) Act as Liaison between MBA students and the Administration.2) Deliver informative presentations to classes about upcoming events.3) Being the Face and the point of contact at the School of Management's Networking events.4) Organizing events at the university for the students' networking and skill enhancement.

Kolkata Area, India

Responsibilities:Client and Vendor Management:Served as the main point of contact for clients and vendors, maintaining open communication through phone, email, and regular reports.Negotiated contracts with vendors to secure favorable terms and pricing, ensuring cost-effective procurement.Team Leadership and Training:Selected, interviewed, and trained new employees in operations, ensuring they were well-prepared to meet company standards.Led and coordinated a team of over 30 domestic companies, facilitating their quarterly operations and ensuring smooth collaboration.Operational Coordination:Assisted field and operations managers in the daily coordination and management of operational activities, ensuring tasks were completed efficiently and on time.Managed and maintained accurate customer records and a documentation database to support operational needs.Process Improvement:Developed and implemented strategies to meet customer needs, resolve queries, and enhance customer satisfaction.Provided detailed analysis and insights to the operations team to identify and solve a variety of operational challenges.Project Management:Managed multiple projects aimed at improving operational processes, reducing costs, and increasing efficiency across departments.Oversaw the management of vendor accounts and contractors, ensuring timely delivery of services and products.Customer Service and Support:Acted as the primary contact for resolving customer queries, ensuring a high level of customer satisfaction.Documented customer interactions and resolutions into the system, maintaining accurate records and facilitating future reference.Cross-Functional Collaboration:Collaborated with various departments to ensure seamless communication and coordination, enabling the smooth flow of information and operations.

Kolkata Area, India

Responsibilities:Operations Management:Managed day-to-day operations of the hotel, ensuring smooth coordination between different departments to maintain high service standards.Oversaw project management efforts aimed at improving operational processes and reducing costs across the hotel.Vendor and Contractor Management:Negotiated contracts with vendors to secure competitive pricing for goods and services, ensuring cost efficiency.Managed vendor accounts and contractor relationships, ensuring timely delivery and adherence to hotel standards.Customer Service and Relations:Served as the primary point of contact for resolving customer queries and complaints, providing prompt and effective solutions to enhance guest satisfaction.Documented details of customer interactions and resolutions into the system, maintaining accurate records for future reference.Team Coordination and Communication:Acted as the communication hub for all hotel departments, ensuring seamless information flow and collaboration to achieve operational goals.Managed staff schedules and coordinated tasks among team members to ensure efficient operation of the hotel.Process Improvement:Developed and implemented strategies to improve operational efficiency, such as streamlining processes and optimizing resource allocation.Reviewed cases requesting termination, reinstatement, or specialty changes, ensuring compliance with hotel policies and criteria.Cost Management:Successfully negotiated vendor prices, achieving an average reduction of 20% during your tenure, contributing to significant cost savings for the hotel.

Master Of Business Administration - Mba, Operations Management And Supervision, 3.8 Cgpa

Activities and Societies: Courses: 1) Marketing Strategy and Branding 2) Operations and Supply Chain Management 3) Financial Management 4).

Bachelor Of Commerce - Bcom, Marketing Specialisation

Project: Customer Retention Strategies of a Courier bases MSME