With three years of experience as a Junior Engineer at S&S Industries and a current role as a Customer Service Sales Associate at TJX Canada, I have developed strong skills in problem-solving, quality control, and customer satisfaction. I have recently pursued a postgraduate diploma in Quality Control Technology/Technician at Conestoga College and I also have obtained a postgraduate certificate in Project Management. I hold a master's degree in Advance Manufacturing Techniques from the CHAROTAR UNIVERSITY OF SCIENCE AND TECHNOLOGY and an engineer's degree in Production from GTU. I am passionate about applying my engineering and project management knowledge to enhance the quality and efficiency of products and services and to deliver exceptional customer experiences. I am a team player, a continuous learner, and a customer service expert.