Pardeep Gill Email & Phone Number

Milton, ON, CA

Toronto, Ontario, Canada

Mississauga, Ontario, Canada

Canada

• Ashley HomestoreGeneral Manager 2019 – Present
• Direct the operational planning, deliver the strategy and execution of 30,000 sq. ft. store generating over $8M in annual revenue by achieving operational targets, monitoring PnL statements, facilities management, and.
• Perform people-oriented activities of (30 direct reports – 4 Department managers & 26 sales/customer services reps) including employee engagement, development and performance management, hiring and retention, and.
• Oversee financial responsibility focusing on budgets, sales/marketing, customer experience and escalations, gross margin, store profitability, shrinkage, inventory turnover
• Ensure merchandising reflects corporate objectives and local market conditions and corporate marketing initiatives are being executed at the store level
• Maintain Health and Safety Standards and ensuring compliance with all training aspects throughout the assigned regionHighlights:

Successfully directed a 90+ team representing a wide demographic of ages, backgrounds and skill sets. Implemented and delivered on strategic plans for the region focusing on the key areas of opportunity specific to the area and co-developed detailed plans with the management team.

• Drove team engagement to ensure achievement of business continuity plans & organizational objectives, facilities management, loss prevention programs, collaborating on process development and implementation, achieving.
• Managed the budgeting, sales, customer experience and escalations, store profitability, shrinkage, and inventory turnover
• Conducted regular store audits, assessed store needs, and developed action plans covering all operational and marketing areas
• Directed a team of 90+ (sales/customer reps/managers); involved in recruitment, prepared performance reports, provided regular feedback, conducted performance appraisals, and ensured plans are in place to short up.
• Managed operational budgets with a focus on cost control (burden costs), P&L management, and negotiating contracts with potential new customers to achieve/exceed targeted sales and profit objectives as defined by the.
• Responsible for new store openings and existing store closings by following opening and closing procedures by performing in-depth P&L operations evaluation Highlights:

• Facilitated the launch of Linen Chest in Ontario (opening of 6 stores in GTA); reviewed store P&L and budgets use it as reference for marketing and promotional activities, staff scheduling, identifying sales targets.
• Maintained store staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results; performed human resources functions including recruiting, selecting, and.
• Formulated pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales by studying trends
• Managed the market of merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios; develop a combination of traditional marketing and.
• Consistently ranked in the top performers year over year in KPIs for providing an outstanding customer experience

• In-charge of business operations plan with defined action steps, a realistic timeline, and clear goals to support strategies required
• Responsible for managing operational budget, financial reporting, and resources for each short and long-term contract and services, P&L, operational strategy, estimation, complex quotation & estimation, impact.
• Performed workflow management, coaching, training, development, performance management, and completing performance appraisals of employees as per the organization's policies and applicable legal requirements
• Oversaw inspections and was responsible for negotiating, completing and submission of all survey reports with Steamship Lines, Insurance companies, and small businesses
• Increased productivity by 20%, Year over Year, by ensuring all survey reports are completed within 15 days from inspecting cargo
• Achieved increased revenue 30% over 4 years by acquiring new clientele

• Delivered key performance indicators by ensuring flawless execution of the customer experience; drove new business and increases sales through marketing initiatives, including local-level marketing, managing human.
• Improved close rate from 11% to 19% through coaching and skill development

• Accountable to support store sales reports/results, expense management, reduce shrink and damages by managing assigned area including merchandising and presentation, backroom, frontline, cash office, customer service.
• Consistently ranked in the top five in revenue to budget, sales profit (10% YOY increase), shrinkage, employee experience standpoint