• Resolve customer issues by phone and in-person; open and respond to incoming regular and electronic mails• Update online listings, optimize product visibility online and coordinate the logistics of outgoingmerchandise• Compile data for received shipment, process items as per product type and update records to ensure productavailability• Order office supplies, prepare business correspondences, invoices and reports and related materials• Schedule staff and delegate tasks based on individual strengths, efficiency and initiative to meet businessneeds

• Assisted in loading, unloading, processing and proper handling of inventory complying with safetyregulations• Monitored stock levels, authored reports and collaborated with supply teams to ensure accurate availability and timely delivery of goods• Communicated with the warehouse team for timely updates on delivery goals and transit issues transit to ensure efficiency and mitigate unforeseen issues• Updated delivery logs, incident & mileage reports and necessary paperwork related to the operation of the vehicle in a timely manner adhering to company regulations and policies

• Managed and organized physical and digital files, maintaining an efficient and accessible filing system• Coordinated tasks within the office, responding to emails and customer inquiries in-person and over thephone• Processed payments in cash, credit, or debit transactions in a fast, accurate, and efficient manner.• Monitored and replenished office supplies, optimizing inventory levels to meet office needs• Assisted in planning and execution of office events and encouraging team building activities and positive work culture