– Providing functional & technical support for users for Oracle application Suite (11.5.10,12.1.3) including eAM, INV, OM , CST, WIP, BOM, QA , PO, ASCP, iStore, CRM ( including Service, Contracts, UWQ, iSupport, TCA) , PO , iProc , Sourcing & bespoke Oracle systems.– Design and Implementation of eAM, CRM SCM & Procurement systems. Responsibilities include Business Analysis, Capture User Requirements, Gap Analysis ,UAT Testing , Training , Documentation using AIM methods, Change management & System Configuration. I have worked full life-cycle of eAM, SCM and CRM projects and work streams in my current position

– Providing a mixture functional & technical support for users for Oracle application Suite (v11.5.9) Financials:GL, AR, AP, CM, and ADi , include functional reconciliations , training , writing functional user documentation– Create new financial reports, setting up new ledgers, migration of financial ledgers to Oracle and Sun Finance systems.– Developing solutions/enhancements using toolsets ~PL/SQL, Forms/Reports 6i and Discoverer 4i

Implementation & Support of Oracle CRM and Information Systems for Govt. Sector ClientOracle CRM (inc. Oracle foundation, Oracle Telesales, Teleservice, Oracle Workflow, Oracle Portal, Universal Work Queue, TCA . Oracle Financials (inc. GL, AR, AP, OM). Version 11.5.9 - Analysis, Design, and Implementation Discover 4i EUL, and creating end user reports- Providing support for business applications users. System Maintenance, Apply and Test fixes, Performance Enhancements, Applying Post Live Configuration changes and testing as required.- Developing solutions/enhancements using toolsets ~PL/SQL, Reports/Forms 6i. Created Migrations and Extract programs using Oracle API’s, Modified Standard forms (using Custom Library) and bespoke forms as required. Wrote Technical Documentation.