Managing and supporting Consumer IOT for Vodafone Group (European market)

• 19 years of overall Professional Experience across US Retail Banking ,Insurance, Mortgage, Telecom, US Health Care & Life Sciences • Six Sigma ASQ Green Belt certification (2006) and Six Sigma ASQ Black Belt certification (2007) – and Six Sigma ISI (Bangalore) Black Belt certification (2011).• Conducted Offshore Feasibility Study (July – Aug 2008) at client location in UK for UK Property Insurance process. Successfully off shored 30 seats Insurance process with potential earning of ($ 54,488/month). • Consulting - Process re- engineering study to consolidate Client business across UK & UAE (Middle East) for a reputed international bank.• Exposure in driving and implementing Six Sigma Culture, ISO standards across the organization.• Responsible for driving high impact business, process improvement and re-engineering projects• Responsible for DNA building by delivering Six Sigma /Lean training's (BB/GB/YB/WB)• Thorough knowledge on Balanced Score Card, FMEA, Statistical Analysis tools • Good knowledge of BPMS (Business Process Management System)• Good understanding of DMAIC and function able knowledge of MINITAB and JMP

Working to implement Lean Six Sigma into Healthcare and Life Sciences domain (HCLS)

Implemented Lean Six Sigma projects into Banking, Insurance and Healthcare (BFSIH) vertical

Part of Mphasis Six Sigma team, have implemented Lean Six Sigma projects for Global clients in BPO (Banking, Insurance, Mortgage, Telecom) and ITO domain.

Into Process training and Operations for BPO