Parker Bingham Email & Phone Number

Boulder, Colorado, United States

Denver, Colorado, United States

Trained and deployed as a field technician to receive service calls and promptly respond with required services in a timely and professional manner, ensuring that client SLA was met On top of normal service calls, I personally scheduled, visited, and maintained healthy systems for a large percentage of Chick-fil-A restaurants in the Denver area  Interacted directly with customers and vendors to assess issues and work toward resolution of nonfunctioning systems or other problems causing trouble or revenue loss  Provided comprehensible updates and explanations to clients to assure and inform them of known issues and resolutions made  Addressed a wide variety of equipment including but not limited to desktops, Lexmark printers, and POS devices; additionally, I became certified to work on applicable hardware  Kept an up-to-date knowledge base for common points of failure and likely fixes for all manner of service requests

Chico, California, United States

▪ Collaborated as a team to create a Sprint Planning Report of team’s sales and marketing strategy for anEnterprise Resource Planning (ERP) simulation▪ Administered and monitored the procurement, sales, and pricing of products during the simulation▪ Executed business transactions in a real SAP S/4HANA system▪ Created planning reports and provided documentation of how strategic decisions were executed in anInformation System▪ Interpreted financial reports generated by SAP S/4HANA to make key business decisions▪ Gained skill working with teammates on time-and-communication-sensitive projects▪ Completed sprint retrospectives for four projects