-Overseeing the expansion of nCino into its newest regional office in EMEA-Working cross-functionally within nCino throughout the pursuit process to close nCino’s first Middle Eastern Customer (Asset Size: USD $228 Billion, 1,000+ licenses)-Accountable for end-to-end delivery – aligning to the customer’s objectives, communicating progress/issues back to nCino Leadership, and ultimately ensuring success via full customer adoption.-Leading and developing strategic partners in the new region across industry leading SI’s, Salesforce, and the local Financial Institution market.

- Leading a team of Pre-Sales Solution Architects and Sales Engineers working in tandem with Direct Sales, Product, and Professional Services during pre-sales activities to support company growth. - Facilitating the expansion of nCino for new regions as well as new business lines across all Financial Institutions in the EMEA region and globally. - Collaborating directly with Product and Professional Services to develop new product and deliver new functionality within project based on region specific regulation, compliance, and business flow as well as varying asset sized organisations with varying complexity and bespoke architecture.- Consistently working to shorten sales cycles, increasing win rates by supporting the sales organization’s pursuit of sales goals globally by forecasting pre-sales solution requirements, preparing budgets, and scheduling expenditures. - Directly working with EMEA and broader leadership to identify and remove roadblocks, leading teams to success, and help build the team. Ultimately growing the business alongside it.

-Lead strategic delivery activities for all technical aspects of project implementation for EMEA-Orchestrate technical resourcing via front line managers to deliver and support all nCino projects in EMEA.-Develop the nCino product by influencing and advising on product roadmap based on field experience. -Direct Architecture Managers to optimize and implement delivery practices to promote proper utilization and resource availability as efficiently as possible.-Lead Field Integration Services team to maximize the benefits of the nCino platform through the best fit integration strategy across all EMEA projects.-Leverage latest software and methodologies to define and implement global technical implementation methodology for the banking industry.-Develop and maintain a cohesive and fun team dynamic in person and remotely.-Recruit, train, and onboard new highly productive team members on nCino, Salesforce, and our company culture.-Provide project governance with key executive stakeholders for both customers and strategic SI partners for all projects.-Provide pre-sales support for prospects and advise on delivery methodology for all EMEA projects.

-Lead strategic delivery activities for all aspects of technical implementation for the EMEA market. -Optimize delivery practices to promote proper utilization and resource availability.-Advise and coordinate with Implementation Consultant and Field Integration Services managers to allocate team members for strategic initiatives and project assignments based on skillset, partner team experience, and client technology landscape.-Define and implement global technical implementation methodology.-Institute processes to prepare delivery teams to promote and implement innovation through new technology.-Recruit, train, and onboard new highly productive team members on nCino, Salesforce, and our company culture. -Develop and maintain a cohesive and fun team dynamic.-Provide domain level knowledge of how nCino is implemented across nCino customer base.-Represent and triage Customer concerns to the Product and Development Group.-Coordinate with senior SI partners to ensure successful implementation projects.-Provide pre-sales support for prospects.

-Provide mentorship and leadership to the team of nCino Solution Architects-Promote and builds team continuity and structure.-Allocate department resources based on individual skillset, partner team experience, and client technology landscape.-Help nCino and SI teams understand how to deploy nCino as quickly as possible while managing multiple dependencies and integrations across the client's business.-Work closely with nCino Product and Development Group to provide industry expertise to evolve the product offering.-Provide pre-sales support for prospects in the enterprise space.-Analyze the current and future state data, technical, application and business architecture needed, verify and modify recommended implementation plan based on customer input and existing/inflight customer projects.-Following final solution architecture delivery recommendation by the nCino team, assist in design and troubleshooting during implementation in order to ensure final architecture meets client business needs and maintains alignment with nCino core product development direction.-Assist in future communication, training structure, etc. to establish repeatable process for onboarding additional Solution Architects.-Train on methodology including streamlining, simplification and automation of tasks.

-Work with nCino project implementation team consisting of Bank Executives, Senior Salesforce Developers and Admins, as well as Functional and Technical Project Leads to define the business requirements as well as an implementation plan. -Use an agile process to assess the clients current state, identify and develop an optimized future state in order to build and deliver a repeatable systematic implementation plan for implementations at enterprise level financial institutions. -Facilitate meetings for customer stakeholders to set appropriate expectations related to customer commitment and requisite resource allocation for successful deployment of the software including support.-Advise on current and future state data, technical, application and business architecture needed, verify and modify recommended implementation plan based on customer input and existing/in-flight customer projects.-Design and troubleshoot in depth technical defect remediation items during implementation in order to ensure orchestration between client's needs/expectations and nCino product development direction/best practices. -Assist the rest of the Professional Service department as a resident SME on a variety of nCino features including mentorship of new employees. -Develop in-depth, formal product documentation and leading financial industry best practices.-Responsible for internal nCino project initiatives including the creation/organization of new programs and certifications, including: Annual Bug Bash – Companywide quality assurance event. Consulting 101 – Introductory course for partner led projects. Baccalaureate of Banking – Financial industry specific training program.

-Worked with Strategic Partners and nCino implementation team consisting of Bank Senior Management, Salesforce, Integration and Product Development SME(s) to define the business requirements as well as an implementation plan. -Utilize an Agile process to assess a customer's current state, determine future state, understand the gaps and put in place a repeatable systematic implementation plan for end to end projects at enterprise level financial institutions. -Communicate to technical, business, and executive customer stakeholders to set appropriate expectations related to customer commitment and requisite resource allocation for successful deployment of the software. -Analyze and advise on current and future state data, technical, application and business architecture needed, verify and modify recommended implementation plan based on customer input and existing/inflight customer projects. -Following initial implementation, assist in design and troubleshooting during implementation in order to ensure final product meets client business needs and maintains alignment with nCino core product development direction. -Assist Implementation Consulting team with facets of Community & Regional implementations as a Subject Matter Expert.

-Performed the primary configuration role on 5 commercial transformation projects at nCino in the 1st year. -Acted as a Business Analyst and project manager for the largest fully in-house implementation in 2016, requiring a breadth of knowledge on both the nCino and Salesforce platforms. -Assumed the role of Implementation Consultant for four phase 2 implementations that required adaption to existing configurations and a mastery of the newest nCino product offerings. -Assisted in the Implementation and completion of 15+ projects in addition to my own.